Current jobs related to Customer Service Representative - Pawtucket - IMS People

  • Customer Service Representative

    5 days ago

    Pawtucket, Rhode Island, United States Pyramid Consulting Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Pyramid Consulting, Inc. This is a contract position with a leading toys and games industry client, offering a 04+ Months opportunity with long-term potential.Key Responsibilities:Provide exceptional customer service through inbound...

  • Customer Service Representative

    3 months ago

    Pawtucket, United States U-Haul Full time

    Location: 125 Newell Ave, Pawtucket, Rhode Island 02860 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 week ago

    Pawtucket, Rhode Island, United States Pyramid Consulting Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Pyramid Consulting, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring a positive experience for all interactions.Key ResponsibilitiesRespond to...

  • Customer Service Representative

    1 week ago

    Pawtucket, Rhode Island, United States TalentBurst Full time

    About the Role:TalentBurst is seeking a highly skilled Customer Service Representative to join our team. As a Consumer Care Specialist, you will be responsible for handling a broad range of customer inquiries and issues in a fast-paced environment.Key Responsibilities:Provide exceptional customer service through various contact methods, including phone,...

  • Customer Service Representative

    6 days ago

    Pawtucket, Rhode Island, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...

  • Customer Service Representative

    2 hours ago

    Pawtucket, Rhode Island, United States Stop & Shop Full time

    About Stop & ShopWe're committed to creating a culture where our associates feel valued and empowered to make a difference. Our goal is to provide exceptional customer service and build strong relationships with our communities.Job SummaryWe're seeking a PT Clerk to join our Seafood Department team. As a PT Clerk, you'll play a key role in providing...

  • Customer Service Representative

    6 days ago

    Pawtucket, Rhode Island, United States FedEx Full time

    Job Summary: We are seeking a highly skilled and detail-oriented individual to join our FedEx team as a Service Center Support PT. As a key member of our operations team, you will be responsible for handling customer needs, processing documentation, and performing administrative and customer service duties.Key Responsibilities:Handle customer inquiries and...

  • Customer Service Representative

    1 week ago

    Pawtucket, Rhode Island, United States Stop & Shop Full time

    About UsAt Stop & Shop, we strive to create a workplace where diversity and inclusion thrive. Our goal is to provide a culture where all associates feel valued, respected, and empowered to contribute their best work.Our CommitmentWe are committed to breaking down barriers and fostering a sense of belonging among our associates. We believe that by working...

  • Customer Service Representative

    2 weeks ago

    Pawtucket, Rhode Island, United States Stop & Shop Full time

    About UsAt Stop & Shop, we strive to create a workplace where diversity and inclusion thrive. Our goal is to provide a culture where all associates feel valued, respected, and empowered to contribute their best work.Our CommitmentWe are committed to breaking down barriers and fostering a sense of belonging among our associates. We believe that every...

  • Customer Service Specialist

    3 weeks ago

    Pawtucket, Rhode Island, United States COLLETTE TRAVEL SERVICE INC Full time

    Job OverviewCollette is actively looking for dedicated Customer Service Specialists to enhance our Client Care Team. This role primarily allows for remote work, with occasional office attendance based on operational requirements.About Collette: Discover the World with UsThe travel industry is thriving, and there has never been a more exciting time to be a...

  • Laundry Attendant

    2 weeks ago

    Pawtucket, Rhode Island, United States Spin King Laundromat Full time

    Job SummaryAt Spin King Laundromat, we are seeking a highly motivated and customer-focused Laundry Associate to join our team. As a key member of our store staff, you will play a vital role in ensuring our customers receive exceptional service and a clean, safe, and friendly store environment.Key ResponsibilitiesCustomer Service: Provide assistance to...

  • Member Service Representative

    2 weeks ago

    Pawtucket, Rhode Island, United States Navigant Credit Union Full time

    About Navigant Credit UnionNavigant Credit Union is a leading financial institution dedicated to improving the financial well-being of its members. With a rich history dating back to 1915, the credit union has grown to become one of the largest in Rhode Island, with over $3 billion in assets.Our mission is to provide exceptional service and support to our...

  • Member Service Representative I

    5 days ago

    Pawtucket, Rhode Island, United States Navigant Credit Union Full time

    {"title": "Member Service Representative", "description": "About Navigant Credit UnionNavigant Credit Union is a community-driven financial institution dedicated to improving the financial well-being of its members. With over $3 billion in assets, we are one of the largest credit unions in Rhode Island, yet we remain committed to our core values of...

  • Financial Services Representative

    2 weeks ago

    Pawtucket, Rhode Island, United States Citizens Full time

    Job SummaryCitizens is seeking a highly motivated and detail-oriented Financial Services Representative to join our team. As a Financial Services Representative, you will play a critical role in supporting our Financial Advisors and clients by providing exceptional service and ensuring seamless day-to-day operations.Key ResponsibilitiesServe as Liaison: Act...

  • Member Service Representative I

    7 days ago

    Pawtucket, Rhode Island, United States Navigant Credit Union Full time

    About Navigant Credit UnionNavigant Credit Union is a leading financial institution dedicated to improving the financial well-being of its members. With a rich history dating back to 1915, the credit union has grown to become one of the largest in Rhode Island, with over $3 billion in assets.Our mission is to provide exceptional service and support to our...

  • Customer Support Specialist

    3 weeks ago

    Pawtucket, Rhode Island, United States COLLETTE TRAVEL SERVICE INC Full time

    Job OverviewCollette is on the lookout for dedicated Customer Support Specialists to enhance our Client Care Team. This role primarily allows for remote work, with occasional office attendance based on operational requirements.About Collette: Your Gateway to Global ExplorationThe travel industry is thriving, and there's no better time to be part of it. Join...

  • Customer service rep

    2 weeks ago

    Pawtucket, United States Pyramid Consulting Full time

    Immediate need for a talented Customer Service Rep. This is a 04+ Months Contract opportunity with long-term potential and is located in Providence RI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-40832 Pay Range: $16.50 - $17.50/hour. Employee benefits include, but are not limited to, health insurance...

  • Sales Representative

    7 days ago

    Pawtucket, Rhode Island, United States Aramark Full time

    Job DescriptionThe Sales Representative is responsible for achieving their quarterly and annual sales plan by securing new client appointments and optimally building a sales pipeline through continuous, ongoing prospecting for new customers. The Sales Representative is responsible for gathering client intelligence prior to the first appointment and building...

  • Customer Experience Specialist

    4 weeks ago

    Pawtucket, United States Teknor Apex Full time

    When Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have predicted how Teknor Apex would become an international custom compounder sought out by companies around the world. After a nearly hundred-year journey that’s carried us through acquisitions and expansion, we now have nine U.S. locations, as well as operations...

  • Customer Experience Specialist

    1 week ago

    Pawtucket, United States Teknor Apex Full time

    When Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have predicted how Teknor Apex would become an international custom compounder sought out by companies around the world. After a nearly hundred-year journey that's carried us through acquisitions and expansion, we now have nine U.S. locations, as well as operations in...

Customer Service Representative

4 months ago

Pawtucket, United States IMS People Full time
Job DescriptionJob Description

Job Title: Customer Service Representative
Location: Remote in RI, MA, CT
Duration: 03 Months on W2.

Job Description
Do you have a passion for helping others and like the idea of supporting a branded play & entertainment company that creates toys and entertainment that make the world smile? We have an opportunity for a Customer Service Representative to join our team You will work under the direction of the Consumer Care Manager and be responsible for handling a broad range of methods of contact. You are equally adept at accurately documenting consumer issues while providing outstanding service. A strong customer service mentality and the ability to readily and positively adapt to change and innovation are required. We will train you on our products and systems.

A day in the life of a Pulse Representative
• Ability to effectively communicate with collectors via telephone, email, and online chat
• Understand the collector community/passion and provide best resolution for fan collectors; ability to de-escalate, take ownership and provide outstanding service with every interaction.
• Ability to effectively manage multi support systems
• Maintain an in-depth knowledge of all products and processes.
• Identify and accurately call out potential trends and consumer concerns.
• Understanding knowledge of collector brands- Transformers, Star Wars, Marvel, etc.
• SAP knowledge a plus

What you’ll bring
• Excellent Customer Service Skills
• Proven leadership skills
• Ability to work with a high degree of accuracy and attention to detail
• Highly developed ability to communicate clearly, accurately and professionally, both verbally and in writing
• Strong technical aptitude and knowledge of PC and Mac
• Ambitious with ability to prioritize strong organizational and time management skills
• Ability to work effectively in a faced-paced environment/ learn and adapt quickly in a demanding customer service environment
• Ability to accurately assess the entire situation to make an informed decision
• Minimum of 3-years in a contact center environment preferred
• Associates degree preferred or a combination of some college and equivalent work experience.
• Knowledge of Microsoft Office Suite applications
• Bi-lingual/multi-lingual in French Canadian or Spanish a plus

Required Education
Associates degree preferred or a combination of some college and equivalent work experience.
Required Years of Experience
• Minimum of 3-years in a contact center environment preferred
• Associates degree preferred or a combination of some college and equivalent work experience.
• Knowledge of Microsoft Office Suite applications
• Bi-lingual/multi-lingual in French Canadian or Spanish a plus experience