Senior Program Manager

3 weeks ago

Santa Clara, United States Halo Industries, Inc. Full time
Job DescriptionJob Description

The Company

Halo Industries has invented a revolutionary technology to replace a decades-old semiconductor material slicing process. Our laser-based technology eliminates waste, improves material cost and performance, and drives advancements in high-growth markets like automotive, telecommunications, and power electronics. Founded in 2014 at Stanford University, Halo secured significant funding in 2024 and is poised for rapid growth, engaging strategic customers and preparing for volume manufacturing.

The Opportunity

The advancement of Halo's technology and equipment, transitioning from a research and development focus to a production manufacturing setting, has prompted the requirement for an exceptionally skilled and experienced Senior Technical Program Manager. This role will involve leading our New Product Introduction (NPI) initiatives and effectively managing customer engagements. As a crucial member of our team, you will be responsible for supervising the successful introduction of new products and maintaining exceptional customer experiences throughout the entire engagement lifecycle.

Key responsibilities

New Product Introduction (NPI) Management:

  • Lead cross-functional teams in the planning, execution, and delivery of NPI programs, ensuring adherence to timelines, budgets, and quality standards.
  • Collaborate with engineering, manufacturing, and other departments to drive the development and launch of new products from concept to commercialization.
  • Identify and mitigate risks associated with NPI programs, proactively addressing challenges to ensure successful outcomes.
  • Establish and maintain effective communication channels among team members and stakeholders, providing regular updates on program status and milestones.

Customer Engagement Management:

  • Serve as the primary point of contact for key customers, managing relationships and addressing inquiries, concerns, and feedback in a timely and professional manner.
  • Lead the planning and execution of customer engagement activities, including product demonstrations, trials, and evaluations, to drive customer satisfaction and loyalty.
  • Collaborate closely with sales and marketing teams to understand customer requirements and preferences, aligning engagement strategies with business objectives.
  • Drive continuous improvement initiatives to enhance the customer engagement process, leveraging feedback and data insights to optimize outcomes.

Program Planning and Execution:

  • Develop comprehensive program plans, including schedules, resource allocations, and budgets, to support the successful delivery of NPI and customer engagement programs.
  • Monitor program progress against established milestones and objectives, identifying and addressing deviations promptly to keep programs on track.
  • Ensure effective utilization of resources, managing dependencies and priorities to optimize programs efficiency and productivity.
  • Implement best practices and methodologies for program management, fostering a culture of accountability, collaboration, and continuous improvement.

Preferred Education & Experience
  • Master's degree in Engineering, Business Administration, or related field.
  • Proven experience (8+ years) in technical programs management, with a focus on NPI and customer engagements within the semiconductor industry.
  • Demonstrated expertise in leading cross-functional teams and managing complex programs from initiation to completion.
  • Strong understanding of NPI processes, including design, development, testing, and manufacturing considerations.
  • Excellent communication, negotiation, and relationship-building skills, with the ability to interact effectively with customers, colleagues, and senior leadership.
  • Proficiency in project management tools and software, such as Microsoft Project, Jira.
  • PMP certification or equivalent project management credentials preferred.

Bonus
  • Experience with Jira and Confluence

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