Computer Support Technician

7 days ago

Rensselaer, United States Techlink Systems Full time
Job DescriptionJob Description

Job Title: Quality Field Engineer 2
Location (On-site, Remote, or Hybrid?): Rensselaer, NY (onsite)
Contract Duration: Contract until 02/22/2025
 

TECHNICAL SKILL

AUDIO VISUAL
Mac OS
Microsoft Windows 11

 

Driving/Non-Driving: Non-Driving

Duration: Contract with possibility to be extended long term for right candidate
Minimum Experience: 3 years and must be reflected on resume, MUST HAVE A/V Experience

 

Job Description:

Summary

Responsible for supporting and maintaining in-house audio-visual equipment and non-print media assets.
This includes operating, maintaining, distributing, installing, configuring, repairing, and upgrading various electronic products while ensuring their optimal performance.
This person will also troubleshoot problem areas in a timely and accurate fashion, and provide end-user training and assistance where required.

Responsibilities
• Implement and Support Audio Visual communication solutions
• Set up, configure, test, maintain, monitor, and troubleshoot equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions such as meetings, meeting rooms, presentations
• General hardware break/fix to include diagnostics and troubleshooting to Audio/Visual (AV) equipment
• Troubleshooting and software issues to maintain business continuity of AV systems
• Diagnose, and troubleshoot peripheral equipment and handhelds to AV equipment
• Perform onsite analysis, diagnosis, and resolution of A/V hardware problems for a variety of end users, and recommend and implement corrective solutions
• Diagnose and correct multi-media system issues
• Monitor sound feeds to ensure quality
• Ensure equipment is installed according to designated layout
• Test and resolve equipment issues
• Maintain high level of customer service and high standard of technical execution for a variety of events under time and budget constraints
• Assist in developing long-term strategies and capacity planning for meeting future A/V equipment and corporate technology needs.
• Collaborate with organizational policy-makers to establish and enforce proper A/V practices and procedure
• Monitor and document daily service activity, including hardware and software service and any requested meeting support.
• Demonstrate excellent customer service and customer interaction
 

Company DescriptionOverview

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries.

The company’s talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing.

We look forward to our partnership with youCompany DescriptionOverview\r
\r
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r
\r
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r
\r
We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries. \r
\r
The company’s talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing. \r
\r
We look forward to our partnership with you

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