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Desktop Support Technician
3 weeks ago
Job Title: Desktop Support Technician
Job ID: (phone number removed)
Contract Duration: 12+ months
Job Location: Rensselaer, NY 12144
Position Type: Hourly contract (W2 only)
Note: This is 100% onsite.
Job Description:
1-2 years of technical support experience is preferred.
Break fix experience and customer service skills.
Provides support for software, hardware and networking support for desktops, laptops, and servers.
Performs disk replacement on enterprise storage products.
Installs and maintains PCs and associated software, networks, servers, and peripherals.
Tests and certifies PCs, networks, servers, and client approved applications.
Provides follow-up on problems or escalation.
Ensures customer satisfaction throughout the service delivery transaction.
Knowledge of ticketing system and SLA’s is required.
Contact details:
Liza Marcus
Recruiter | Sunrise Systems
Contact: (phone number removed)
Email: (url removed)
URL: (url removed)
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