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Fiber Laser Technician

4 months ago

Milwaukee, United States Mac-Tech, Inc. Full time
Job DescriptionJob Description

Be part of a winning team. Mac-Tech is seeking qualified service technicians to join our growing first-class service department.

Applicants should have experience with electronic/electrical, hydraulic, and mechanical skills. You will provide first-class technical service, support, and installation for our laser cutting machines. Strong computer knowledge and familiarity with service management software are a plus.

Responsibilities:

  • New product installations; including commissioning, functional testing, and operator training
  • Troubleshoot and repair equipment
  • Identify and replace parts as necessary
  • Provide exceptional customer service while at customer locations
  • Read, understand, and work with blueprints, drawings, schematics, manuals, and other documentation
  • Log service activity in Service Management System along with expense and time tracking weekly
  • Support sales as necessary on product demonstrations
  • Communicate with the Service Manager to ensure customer expectations are met.

Requirements:

  • Previous industrial machine tool equipment experience troubleshooting and repairing laser cutting machines.
  • A clear understanding of mechanical, electro-mechanical, servo-electric, electrical, and hydraulic control devices. Experience with Precitec head or similar is preferred
  • Understanding of CNC Controls and their related applications
  • Ability to read, understand, and draft electrical schematics, blueprints, and assembly drawings
  • Experience using multimeters, oscilloscopes, and CAD/CAM experience a plus
  • Ability to troubleshoot problems from issue description, through schematics to diagnosis and repair.
  • Technical training or a certificate in the related field is a plus
  • Must be able to work independently
  • Strong customer service skills
  • Valid driver’s license in good standing
  • Monday-Friday, occasional overtime, and some overnight travel

Benefits

  • Dispatched from your home
  • Competitive salary, plus overtime, $7,500 sign-on bonus, and competitive benefits package
  • In-depth training
  • Support from the machine manufacturer
  • The company provided service vehicles, laptop, and cell phone
  • Opportunities to hone your skills. Extensive on-the-job training and full-paid manufacturer training

Why Mac-Tech

Our philosophy has remained consistent over the last 37 years: We maintain a relentless obsession to serve our customers. Mac-Tech was founded in 1984 to service and support metal fabrication equipment. We’ve been in business for over 37 years and are well-positioned to service and support our customer base throughout North America. At Mac-Tech, we strive to develop long-term partnerships with our customers and leave a positive lasting impression every time.

 

Company DescriptionMac-Tech Inc. is a leader in selling and servicing predominately new and some used metal fabrication machinery for 40 years specializing in:

• Metal roofing machinery
• Press brakes
• Fiber lasers
• Plasma cutters
• Programming and software solutions
• Robotic welding systems
• Structural beamline solutions
• Metal shears
• Deburring machines

We adhere to a structured, time-tested sales process that delivers results.

We are committed to excellence in customer up-time and need strong leadership to ensure this.

We have industry-leading benefits including premium Health Care,401K, and complete respect for our team partners.

Mac-Tech is a family-first company that values each and every team member's personal life while focusing on business excellence.Company DescriptionMac-Tech Inc. is a leader in selling and servicing predominately new and some used metal fabrication machinery for 40 years specializing in: \r
\r
• Metal roofing machinery\r
• Press brakes\r
• Fiber lasers\r
• Plasma cutters\r
• Programming and software solutions\r
• Robotic welding systems\r
• Structural beamline solutions\r
• Metal shears \r
• Deburring machines\r
\r
We adhere to a structured, time-tested sales process that delivers results.\r
\r
We are committed to excellence in customer up-time and need strong leadership to ensure this.\r
\r
We have industry-leading benefits including premium Health Care,401K, and complete respect for our team partners.\r
\r
Mac-Tech is a family-first company that values each and every team member's personal life while focusing on business excellence.