Administrative Assistant Receptionist

1 week ago

Middletown, United States Provident Electric LLC Full time
Job DescriptionJob Description

Provident Electric LLC is looking for our next administrative assistant receptionist. This front-facing administrative role would be responsible for communicating with clients, responding to inquiries, and booking incoming service and estimate appointments. Typical hours are 7:30am-4:30pm M-F, with occasional assistance at events such as the Frederick County Home Show, Great Frederick Fair, and other various trade events.

Responsibilities would generally include, but are not limited to, the following:

  • Handle incoming customer inquiries and requests (main line answering)
  • Provide general information about our services
  • Assign and dispatch service work to technicians
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving services we provide
  • Follow up on appointments with existing customers and / or past leads
  • Coordinate with residential team on services, including dispatch, payment collection, and other related administrative functions
  • Distribute incoming calls to other departments as needed
  • General administrative functions, such as daily mail distribution, accepting/coordinating deliveries, etc.
  • General support to management
  • Backup for other roles as needed

We can train the right candidate on all of the above Our company culture is phenomenal, so the most important qualification is that the applicant is in alignment with our core values -- Transparency, Results, Attitude, Communication, Knowledge, and Success. Come find out why we are the best place to work in Frederick County

Company DescriptionProvident Electric LLC is a residential and commercial electrical contractor, in business since 2002. Family owned and managed, our company thrives on building strong working relationships with our clients and employees alike. Situated on a few acres of property off Alt. 40 in Middletown, we are well positioned to service all surrounding areas. Our commercial work stretches from local MD areas to VA, DC, and WV. Provident's residential division covers residential services and projects, as well as a separate energy solutions branch, dedicated to the service and installation of home standby backup generators, LED retrofits, EV charging stations, and more. We offer the best employee base in the region by providing outstanding benefits, a place for growth and celebrated accomplishments, and a challenging environment that rewards dedication and motivation.Company DescriptionProvident Electric LLC is a residential and commercial electrical contractor, in business since 2002. Family owned and managed, our company thrives on building strong working relationships with our clients and employees alike. Situated on a few acres of property off Alt. 40 in Middletown, we are well positioned to service all surrounding areas. Our commercial work stretches from local MD areas to VA, DC, and WV. Provident's residential division covers residential services and projects, as well as a separate energy solutions branch, dedicated to the service and installation of home standby backup generators, LED retrofits, EV charging stations, and more. We offer the best employee base in the region by providing outstanding benefits, a place for growth and celebrated accomplishments, and a challenging environment that rewards dedication and motivation.

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