Loan Onboarding Specialist
2 weeks ago
Job Summary
The Loan Onboarding Specialist II leverages senior level experience in responsibility for all aspects of new loan boarding including ensuring all data is received, boarded to the PHL servicing system, reconciled and in compliance with state and federal regulations including those of the CFPB. This position serves as a subject matter expert and assists in guiding and developing junior members of the New Loan Boarding team.
Essential Duties and Responsibilities
- Completes critical account verification for all new originated loans by completing the set up including the mapping of all data from the prior servicer utilizing the PHL loan boarding application or utilize analytic tools accurately manage and convert data to the servicing system. Responsible for insuring state and federal regulations are met including the generation of welcome and ownership letters. Complete tracking of the status of manual steps necessary for the successful boarding of loans and ensure loan review is completed in compliance with PHL policy and procedures.
- Reviews and monitors daily new loan reports and corrects any loan rejects or system errors.
- Prepares system generated welcome letters/404 letters for all new loans boarded.
- Leverages experience and advanced knowledge to act as escalation point for complex questions and issues. Assists in training, mentoring, and developing junior staff.
- Performs other duties as assigned.
Position Requirements
Education
- High school diploma or equivalent required
- Associate degree or higher preferred
Experience
- Minimum 4 years mortgage loan servicing experience required
Functional/Technical Skills
- Excellent verbal and written communication skills
- Must be proficient with Excel (including functions), and Microsoft Word
- Detail oriented with strong organization skills
- Demonstrates accurate data entry skills
- Familiarity with standard loan closing documents (including notes, security instruments, title policies, Loan Estimated and Closing
Disclosure) preferred
Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 10 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.
Environmental/Physical Demands
Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Qualifications
Company DescriptionBusiness is Booming Planet Home Lending, LLC, is a privately held, full-service, national mortgage lender and servicer company. Planet is FNMA and FHLMC approved and sells through the Retail and Correspondent Channels, offering FHA, VA, Conventional, USDA, Jumbo, Non QM, and many other products. Planet Home Lending continues to reach month over month sales and servicing increases Come join usCompany DescriptionBusiness is Booming Planet Home Lending, LLC, is a privately held, full-service, national mortgage lender and servicer company. Planet is FNMA and FHLMC approved and sells through the Retail and Correspondent Channels, offering FHA, VA, Conventional, USDA, Jumbo, Non QM, and many other products. Planet Home Lending continues to reach month over month sales and servicing increases Come join us-
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