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Bilingual- Surgery Scheduler/Medical Front Office

4 months ago

Dallas, United States MedicalWorx Staffing Full time
Job DescriptionJob Description

We are looking for a friendly/motivated team-player to join our team at a Women's Reconstruction clinic as a Surgery Scheduler/Front Office Assistant. The candidate should enjoy working directly with patients/co-workers and be able to multi-task.

SURGERY SCHEDULER DUTIES:

  • Schedule all inpatient, outpatient, and SurgiCare appointments
  • Verify insurance benefits and get insurance authorizations
  • Block physician schedules to accommodate and make sure rescheduling of patients is completed
  • Complete all surgery and ERAS orders for physicians to sign and send to appropriate facility
  • Schedule post-operative appointments fur surgery cases
  • Verbally and/or electronically confirm all surgeries, c-sections and inductions with patients
  • Send patient all pertinent procedure information including locations, cost estimates, pre-op information, etc.

SCHEDULING SUPERVISOR DUTIES:

  • Block, freeze and distribute rescheduling of patients to be completed by staff when physicians make an adjustment or request
  • Build and apply new/yearly schedule templates
  • Ensure Dr. shared calendars match clinic schedules and adjust appropriately
  • Relay any scheduling issues/corrections/changes to scheduling staff
  • Handle any scheduling staffing issues; "go-to" person between physicians and scheduling staff to relay messages, changes, problems and solutions

VERIFY INFURANCE:

  • Verify insurance for all Gyn patients daily and contact patients regarding any issues that arise (HMO, Medicaid, etc)
  • Verify Medicaid policy eligibility for patients daily through TMHP and contact patients to cancel according to Medicaid policy
  • Estimate collection costs for each Gyn patient on daily schedules for front desk to utilize at check-in
  • Assist back office with insurance issues, claim filing/payment issues, etc as required

ORDER OFFICE/MEDICAL SUPPLIES:

  • Make sure office supplies are ordered/stocked as needed; includes office and kitchen supplies, and stock/put away when received
  • Order medical supplies when nurses complete order form
  • Order Vitamin D when low on stock
  • Update supply contracts as needed and meet with supply reps as requested

DAILY DEPOSIT:

  • Enter daily receipts onto deposit spreadsheet for balance confirmation
  • Prepare bank deposits
  • Enter deposit information into ledger
  • Verify patient schedules against posted monies in each account to confirm money posted to correct accounts, and that money is being collected by front desk as required
  • Transfer patient balances/credits appropriately

MISCELLANEOUS:

  • Cover back-office positions and assist co-workers as requested/needed
  • `Discuss payment plans/options with patients
  • Take phone payments as needed
  • Assist with answering phones / scheduling as needed
  • Scan miscellaneous documents for emailing, record keeping, etc.
  • Work and distribute fax dashboard as needed
  • Keep up with time off spreadsheet
  • Type up miscellaneous signage for office/windows/etc
Company DescriptionMedicalWorx Staffing is committed to making sure the performance of our employees meets or exceeds your productivity expectations. MedicalWorx wants to have a measurable impact on your culture and increase our value to your company. We can provide talented, qualified employees for temporary, contract to hire or direct hire positions or payroll services.Company DescriptionMedicalWorx Staffing is committed to making sure the performance of our employees meets or exceeds your productivity expectations. MedicalWorx wants to have a measurable impact on your culture and increase our value to your company. We can provide talented, qualified employees for temporary, contract to hire or direct hire positions or payroll services.