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Front Desk Agent Hotel Clarion Pointe
4 weeks ago
411 Industrial Dr E
Sulphur Springs, TX 75482
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
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Front Desk Agent Hotel Clarion Pointe
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Sulphur Springs, United States Ava Hotels LLC Full timeBenefits: Employee discounts Paid time off Clarion Pointe 411 Industrial Dr E Sulphur Springs, TX 75482 Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with...
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Sulphur Springs, United States Ava Hotels LLC Full timeJob DescriptionJob DescriptionBenefits:Employee discountsPaid time off Clarion Pointe411 Industrial Dr ESulphur Springs, TX 75482Benefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will...
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