Front Desk Agent/Supervisor

1 week ago


Dripping Springs, United States Lucky Arrow Retreat Full time $20 - $27
Job DescriptionJob Description

Job Overview:
We are seeking a dedicated Front Desk Agent to join our team at Lucky Arrow Retreat in Dripping Springs. As the first point of contact for guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.

Responsibilities:
- Greet guests in a friendly and professional manner at the front desk
- Check guests in and out efficiently, handling reservations and payments accurately
- Answer phone calls, texts and emails to create reservations and respond to inquiries with a friendly, professional phone etiquette
- Provide information about resort amenities, local attractions, and services
- Assist guests with any requests or issues they may have during their stay
- Maintain a clean and organized front desk area
- Collaborate with other departments to ensure guest satisfaction include pre-arrival room inspections
- Handle guest relations with tact and diplomacy

Experience:
- Previous experience in a customer service role, preferably in a front desk or guest services position at a hotel is preferred
- Ability to communicate with guests verbally in a professional manner and familiarity with Google drive & email with the ability to quickly learn a new reservation software

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.

Job Type: Full-time

Pay: $20.00 - $27.00 per hour depending on experience

Expected hours: 40-50 hours per week

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-10 hour shift
  • Evenings as needed
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Experience:

  • Hotel experience: 1 year (Required)

Ability to Commute & Relocate to:

  • Dripping Springs, TX 78620 (Required)

Work Location: In person

Company DescriptionLucky Arrow Retreat is a boutique, desination resort for group and individual travelers that sits on 15 acres of pure Texas Hill Country beauty, adjacent to Bell Springs Winery on the outskirts of scenic Dripping Springs.Company DescriptionLucky Arrow Retreat is a boutique, desination resort for group and individual travelers that sits on 15 acres of pure Texas Hill Country beauty, adjacent to Bell Springs Winery on the outskirts of scenic Dripping Springs.
  • Front Desk Agent

    2 months ago


    Saratoga Springs, United States BBL Hospitality Full time

    Front Desk Agent Job Details Job Location Residence Inn Saratoga - Saratoga Springs, NY Position Type Full Time Salary Range $16.00 - $18.00 Hourly Job Shift Any Job Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! Includes both day and evening shifts. Must be available for Holidays and Weekends. Prior Marriott Experience is a...

  • Front Desk Agent

    3 days ago


    Colorado Springs, United States Aimbridge Hospitality Full time

    Starting hourly rate: $15.00 Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities inclu Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Supervisor

    1 month ago


    Desert Hot Springs, United States Azure Palm Hot Springs Resort & Spa Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementVision insurance Join Our Team Delivering Amazing Experiences The deserts newest upscale Resort & Spa is seeking an experienced Front Desk SupervisorAZURE PALM HOT SPRINGS is an exciting and unique resort...

  • Front Desk Supervisor

    2 weeks ago


    Desert Hot Springs, United States Azure Palm Hot Springs Resort & Spa Full time $23 - $26

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementVision insuranceResort Front Desk SupervisorOne of the deserts premier hot springs resort and busy day spas is seeking a mature, dynamic leader for front desk supervisor.The ideal candidate will possess a high...


  • Desert Hot Springs, United States Azure Palm Hot Springs Resort & Spa Full time

    Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Resort Front Desk Supervisor One of the deserts premier hot springs resort and busy day spas is seeking a mature, dynamic leader for front desk supervisor. The ideal candidate will possess a high commitment to guest...

  • Front Desk Agent

    3 months ago


    Colorado Springs, United States Residence Inn Colorado Springs First and Main Full time

    The Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week. Hotel experience is preferred. The salary range for this position is $14.00 - $18.20 per hour...

  • Front Desk Agent

    2 months ago


    Shingle Springs, United States Quality Inn & Suites Full time

    We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from guests Keep records of occupied rooms...

  • Front Desk Agent

    1 month ago


    Colorado Springs, United States Residence Inn Colorado Springs First and Main Full time

    Job DescriptionJob DescriptionThe Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week.  Hotel experience is preferred. The salary range for this...

  • Front Desk Agent

    2 months ago


    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Overview: The Highlands is looking for new Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality and to...

  • Front Desk Agent

    3 weeks ago


    Palm Springs, United States Trixie Motel Full time

    Job DescriptionJob DescriptionSalary: $18-20We are seeking a friendly, organized, and service-oriented Front Desk Agent to join our team at Trixie Motel. As the first point of contact for our guests, the Front Desk Agent plays a crucial role in ensuring an exceptional guest experience from the moment they walk through our doors. This position is responsible...

  • Front Desk Agent

    2 months ago


    Colorado Springs, United States Great Wolf Resorts Full time

    ** Front Desk Agent** **Job Category****:** Guest Services **Requisition Number****:** GUEST013870 Showing 1 location **Job Details** **Description** **Full Time opening - $14.50/hour - Must be 18+** At Great Wolf, our **Front Desk Agent** ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the...

  • Front Desk Manager

    3 days ago


    Desert Hot Springs, California, United States Azure Palm Hot Springs Resort & Spa Full time

    Job SummaryWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Azure Palm Hot Springs Resort & Spa. As a key member of our operations team, you will be responsible for providing exceptional guest service, leading a team of front desk agents, and ensuring seamless operations at the front desk.Key ResponsibilitiesGuest...

  • Hotel Front Desk Agent

    3 months ago


    Colorado Springs, United States Doubletree by Hilton- Colorado Springs Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Front Desk Agent

    3 months ago


    Colorado Springs, United States HomeTowne Studios - Colorado Springs Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $16.00 - $17.00 per hour!When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the...


  • Palm Springs, United States Parker Palm Springs Full time

    ** Overnight Front Desk Supervisor** **Job Category****:** Front Office **Requisition Number****:** NIGHT01386 Showing 1 location **Job Details** **Description** Supervise Front Desk operations during your assigned shift to a consistently high standard Ensure the team has a current knowledge of hotel products, services, pricing and special promotional...

  • Front Desk Agent

    2 weeks ago


    Colorado Springs, United States The Broadmoor Hotel Full time

    Job Title: Front Desk Agent Job Pay Range: $17.00 per hourJob Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. Are...


  • Colorado Springs, United States Doubletree by Hilton- Colorado Springs Full time

    Description We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...

  • Front Desk Agent

    1 month ago


    Colorado Springs, United States Kudos, LLC Full time

    Job DescriptionJob DescriptionOur NEW! Homewood Suites and Tru by Hilton Colorado Springs Airport is Hiring! We’re getting ready to welcome our guests and want you to join us! Come be a part of something amazing!Job Summary: As a Front Desk Agent, you will be the first point of contact for our guests and ensure they have a welcoming and memorable...

  • Front Desk Agent

    3 months ago


    Colorado Springs, Colorado, United States HomeTowne Studios - Colorado Springs Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $ $17.00 per hourWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer...


  • Colorado Springs, United States Doubletree by Hilton- Colorado Springs Full time

    Description We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. Additionally, you will be the backup shuttle driver as needed.. You will bring excellent...