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Membership Retention Coordinator
3 months ago
As the Membership Retention Coordinator, you will spearhead the membership retention side of our association, contribute to our member retention strategy, and coordinate exciting inside sales opportunities. You'll also play a crucial role in enhancing membership development and identifying opportunities for improved outreach to members and prospects.
Key Responsibilities:
- Lead the membership and retention strategy of our association
- Coordinate inside sales opportunities for membership
- Enhance membership development and identify opportunities for improved efficiencies
- Serve as the main point of contact for member services engagement, inquiries, and benefits
Qualifications:
- Proficient in customer service engagement with inbound and outbound touchpoints
- Working knowledge of various computer programs
- Excellent communication skills
- Adaptability and strong organizational skills
- Highly organized and Meticulous mindset
Requirements:
- Minimum 2 years of college experience or equivalent work experience
- Preferably a minimum of 2 years of working in databases
- Prior experience in customer service in a professional setting required
- Managerial experience in the restaurant/hospitality industry preferred
We offer competitive compensation, including salary, incentives, and a comprehensive benefits package, including medical, dental, vision, life insurance, LTD, 401k, paid holidays, and Paid Time Off (PTO).
Join us in making a difference and shaping the future of our association
Company DescriptionJoin the Louisiana Restaurant Association (LRA) and be part of a vibrant community dedicated to celebrating and advancing the hospitality industry across the state. At the heart of our mission is a commitment to supporting our members—ranging from iconic eateries like Commander's Palace and Acme Oyster House to innovative places like Mister Mao and Addis Nola—through advocacy, education, and industry-leading resources.At the LRA, we embody a culture of positivity, creativity, and dedication to customer service. We foster a collaborative environment where your passion for hospitality can flourish, whether you're in marketing, advocacy, event planning, or member services. Join us in shaping the future of Louisiana's dining scene and making a difference in the lives of our members and their teams every day.Company DescriptionJoin the Louisiana Restaurant Association (LRA) and be part of a vibrant community dedicated to celebrating and advancing the hospitality industry across the state. At the heart of our mission is a commitment to supporting our members—ranging from iconic eateries like Commander's Palace and Acme Oyster House to innovative places like Mister Mao and Addis Nola—through advocacy, education, and industry-leading resources.\r
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At the LRA, we embody a culture of positivity, creativity, and dedication to customer service. We foster a collaborative environment where your passion for hospitality can flourish, whether you're in marketing, advocacy, event planning, or member services. Join us in shaping the future of Louisiana's dining scene and making a difference in the lives of our members and their teams every day.
