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Inside Sales Representative

1 month ago

Minneapolis, United States World CopperSmith, Inc. Full time
Job DescriptionJob Description

World CopperSmith, Inc. is a dynamic and growing company in the eCommerce and retail technology sector, specializing in custom range hoods, and many other residential and commercial products. With a commitment to craftsmanship and exceptional customer service, we have established ourselves as a trusted brand in the industry. As we continue to grow, we are seeking a results-driven Inside Sales representative to join our team and contribute to our success. This role comes with fantastic growth opportunities for top performers.

Job Description:

Position Overview: World CopperSmith is looking for a dynamic and self-motivated Inside Sales Representative to drive sales growth within a specified region or territory. Upon the expiration of the initial training period, this is a base salary plus commission position with a primary focus on converting inbound sales leads into orders and nurturing existing customer relationships to generate repeat business.

Key Responsibilities:

  1. Inbound Sales Conversion:

    • Respond promptly to inbound sales inquiries and leads via phone, email, and online chat.

    • Qualify and assess customer needs to provide tailored product solutions and recommendations.

    • Effectively communicate the value proposition of World CopperSmith products.

    • Close sales and convert leads into orders while meeting or exceeding monthly and quarterly target and conversion rates.

  2. Customer Relationship Management:

    • Cultivate and maintain strong relationships with existing customers to encourage repeat business and referrals.

    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.

    • Proactively follow up with customers to identify opportunities for upselling and cross-selling.

  3. Sales Strategy and Reporting:

    • Collaborate in the development and execute a sales strategy for the assigned region to achieve sales goals and targets.

    • Keep accurate records of all sales activities, customer interactions, and order information.

    • Prepare and submit regular sales reports to management, detailing progress and challenges.

  4. Product Knowledge:

    • Stay up-to-date on World CopperSmith's product offerings, features, and benefits.

    • Continuously educate yourself on industry trends and competitors' products to maintain a competitive edge.

Qualifications:

  • Proven track record in sales, with a strong preference for experience in the home improvement or luxury product industry.

  • Excellent communication and interpersonal skills.

  • Self-motivated and results-driven, with the ability to work independently and remotely.

  • Strong organizational and time-management skills.

  • A customer-centric approach with a commitment to delivering exceptional service.

  • Proficiency in using CRM software and sales tracking tools.

Compensation:

After completing a paid training period, you'll be paid a competitive base salary plus uncapped commission. 

 

Company DescriptionFounded in 2009, World CopperSmith Inc, is a e-commerce metalwork platform that serves interior designers, contractors, architects, and homeowners. Primary product groups are range hoods, sinks, tables, bathtubs, and fire pits.

#WorldCopperSmithCompany DescriptionFounded in 2009, World CopperSmith Inc, is a e-commerce metalwork platform that serves interior designers, contractors, architects, and homeowners. Primary product groups are range hoods, sinks, tables, bathtubs, and fire pits. \r
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#WorldCopperSmith