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Inside Sales Representative

2 months ago

Minneapolis, United States Shermco Industries Full time

About Shermco

Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical. All done with an emphasis on safety and client service. That’s why we say… if it’s in the electrical power system, Shermco does it.

Backed by Gryphon Investors, a leading private equity firm focused on profitably growing and competitively enhancing middle-market companies in partnership with experienced management, Shermco is poised for the next decade and beyond.


Inside Sales Representative - NEW EQUIPMENT (Motors & Controls)


Due to continued growth, Shermco Industries is seeking a strong inside sales professional to work alongside our new equipment team at our Vadnais Heights, MN office. This position supports all Shermco branches on new equipment sales for motors, drive and other equipment.


SUMMARY: Main contact for incoming phone calls / e-mails from customers on new equipment. Calls can vary from part # needed to figuring out what the customer needs based on description or application. Often trying to find something readily available for break down situations. Sometimes time-consuming doing research in old catalogs & or online. This position will report to the Director of New Equipment sales.


Job Responsibilities:


  • Provide technical support for existing customers motor applications.
  • Provide technical assistance to outside salespersons calling in from the road.
  • Provide technical and pricing support for the repair shop on replacements of unrepairable products.
  • Provide detailed quotes for incoming new equipment requests.
  • Develop solutions to customer challenges.
  • Work directly with product vendors on pricing programs and inventory.
  • Assist in management of inventory based on the companies plan and goals.
  • Assist in monthly forecasting for New Equipment.
  • Work directly with the new equipment product director on company initiatives and pricing programs.
  • Uses technical knowledge along with interpersonal skills to understand customer`s issues and propose solutions.
  • Maintain a general knowledge of our vendor’s product offerings and the advantages and differences in what they supply.


General Admin Duties:


  • Generate quotes in sales force for incoming new equipment requests.
  • Open and generate sales orders and jobs in business central.
  • Be aware and maintain profitability through orders and quotes.
  • Generate daily and weekly stock reports for the sales groups.
  • Attend weekly new equipment team’s work in process meetings and provide updates to the team on status of all open sales orders and Jobs.
  • Process sales orders for billing and work with the regional billing lead to ensure all competed sales orders and jobs for the month are completed for the billing period.
  • Attend weekly collections update meeting with Shermco accounting for Dept. 40IRV.
  • Contact customers by phone and email for payment status of past due Dept. 40IRV invoices.
  • Assist Sales and Accounting with gathering/sending paperwork to set up new customer accounts.
  • Assist Sales and Accounting with gathering/sending paperwork to set up new vendor accounts.
  • Answer customer and SI salesperson emails and calls (general and invoicing questions)
  • Assist with monitoring the MSD Orders.com inbox for customer purchase orders.


Minimum Qualifications:


  • 5 Plus years in inside / outside sales of industrial equipment including electric motors.
  • Knowledge of electric motors, power transmission, and/or variable frequency drives is a big plus.
  • Understanding of electric motor design, operations, and applications.
  • Applied knowledge of Microsoft Word, Excel, and Outlook, Salesforce.
  • Strong communication skills, professionalism, willingness to learn, work as a team player and have organizational skills.
  • Bachelor’s degree in engineering or industrial technology a plus or equivalent experience in a technical position.
  • Military technical experience a plus. (Electronics / Electromechanical discipline / rating)


Additional Requirements:


  • Must be and remain Drug-Free; subject to periodic, unannounced random drug tests.
  • Must have and maintain a good criminal background check.
  • All offers are conditioned on acceptable results from a background check and drug and alcohol screening.
  • Must be willing and able to work regular overtime including nights, weekends, and some holidays.
  • Must be able to fluently read, write and speak English.



EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE


Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.


NO AGENCIES PLEASE


No Agencies Please. Any unsolicited resumes sent to Shermco from a third party, such as an Agency, including unsolicited resumes sent to Shermco mailing address, fax machine or email address, directly to Shermco System Integration employees, or to Shermco System Integration resume database will be considered Shermco property. Shermco will not pay a fee for any placement resulting from the receipt of an unsolicited resume.