Current jobs related to Customer Experience Coordinator - Orlando - AD Solutions

  • Property Administrator

    1 month ago

    Orlando, United States Prologis Full time

    Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables...

  • Customer Experience Specialist

    1 month ago

    Orlando, United States 4 Unternehmen 1 Philosophie Full time

    Greenchem Industries, LLC is seeking an energetic Customer Experience Specialist who is eager to work in a team environment within our office located in West Palm Beach, FL.What is Included:-Competitive salary based on experience.-Comprehensive benefits package including health insurance, retirement plans, and generous paid time off.Holidays.-Flexible...

  • Customer Experience Specialist

    3 weeks ago

    Orlando, United States Air Canada Full time

    Location: FORT LAUDERDALE, FL, United States Posting Start Date: Dec 28, 2023 Posting End Date: Ongoing Job Description Description Location: Florida, FLL, United States (On Site) Starting Salary: $17.29/hour Branch: Airports North America Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights,...

  • Service Experience Coordinator

    2 days ago

    Orlando, Florida, United States City Kia Of Orlando Full time

    Job Opportunity:Customer Service RepresentativeCity Kia of Greater Orlando is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service department, you will play a vital role in ensuring our customers have a positive experience with our brand.Responsibilities:Provide...

  • Customer Service Coordinator

    6 days ago

    Orlando, Florida, United States Allen Lund Company, LLC Full time

    Job Title: Customer Service RepresentativeAllen Lund Company, LLC is seeking a highly skilled Customer Service Representative to join our dynamic team. If you thrive in a fast-paced environment and have a passion for providing exceptional service, we want to hear from you.Key Responsibilities:Manage and distribute produce loads to various offices and...

  • Customer Relations Coordinator

    1 week ago

    Orlando, Florida, United States Iem Power Systems Sacour Lemaire Full time

    INTERNAL CUSTOMER SUPPORT COORDINATORPurpose of Position: The Internal Customer Support Coordinator plays a crucial role in effectively managing and addressing the requirements of internal stakeholders, including Field Service, sales teams, and project management units.Key Responsibilities:1. Serve as the main contact for Sales Teams and Field Service,...

  • Customer Service Coordinator

    1 month ago

    Orlando, United States Penske Full time

    Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work Location: 3841 Center Loop Rd., Orlando FL 32808 Work Schedule: Candidate must be able to work Monday - Friday from 8:30 am to 5pm. Schedule...

  • Customer Experience Specialist

    1 day ago

    Orlando, United States ES Solutions Firm Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception to our firm. Our Customer Experience Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and client sales margins. As a Customer Experience Specialist, you will be...

  • Customer Experience Specialist

    3 weeks ago

    Orlando, United States ESI Management Full time $44,000 - $54,000

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception to our firm. Our Customer Experience Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and client sales margins. As a Customer Experience Specialist, you will be...

  • Customer Experience Specialist

    4 weeks ago

    Orlando, United States ESI Management Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception to our firm. Our Customer Experience Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and client sales margins. As a Customer Experience Specialist, you will be...

  • Customer Experience Specialist

    7 days ago

    Orlando, United States ES Solutions Firm Full time $44,000 - $54,000

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception to our firm. Our Customer Experience Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and client sales margins. As a Customer Experience Specialist, you will be...

  • Customer Experience Representative

    22 hours ago

    Orlando, United States AD Solutions Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will work cross-functionally with our teams to ensure that our internal and external customers are...

  • Customer Experience Representative

    1 day ago

    Orlando, United States AD Solutions Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will work cross-functionally with our teams to ensure that our internal and external customers are...

  • Customer Experience Representative

    20 hours ago

    Orlando, Florida, United States ES Solutions Firm Full time

    Job DescriptionOverviewAt ES Solutions Firm, we prioritize exceptional customer experiences. As a Customer Experience Specialist, you will play a vital role in delivering outstanding service to our clients' customers, driving sales growth, and fostering long-term relationships.Key ResponsibilitiesTeam Leadership: Manage a team of Customer Experience...

  • Customer Experience Agent

    2 days ago

    Orlando, Florida, United States Acorn Stairlifts Full time

    Job Title: Customer Support AgentJob Summary:Acorn Stairlifts is seeking a highly skilled and customer-focused Customer Support Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their concerns, and ensuring their satisfaction with our products and...

  • Customer Experience Specialist

    2 days ago

    Orlando, Florida, United States RemX Full time

    Job Summary:RemX is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and resolutions to our members.Key Responsibilities:Provide resolution for customers through effective communication and problem-solving skills.Serve as a...

  • Customer Experience Representative

    19 hours ago

    Orlando, United States Bluegreen Vacations Full time

    The Customer Experience Representative will work to ensure that client vacation expectations are exceeded during their interaction with Bluegreen Vacations, including point of sale, the reservation and confirmation process and duringtheir travel. The Associate will handle escalated guest concerns from a variety of sources and making certain to listen...

  • Customer Care Coordinator

    4 weeks ago

    Orlando, United States AD Solutions Full time

    Job DescriptionJob DescriptionThe Customer Care Coordinator will oversee the day-to-day operations of the customer experience team, ensuring that all customer interactions are handled efficiently and professionally. This role involves managing team performance, addressing escalated concerns, and fostering a collaborative environment to enhance productivity...

  • Customer Care Coordinator

    4 weeks ago

    Orlando, United States AD Solutions Full time

    Job DescriptionJob DescriptionThe Customer Care Coordinator will oversee the day-to-day operations of the customer experience team, ensuring that all customer interactions are handled efficiently and professionally. This role involves managing team performance, addressing escalated concerns, and fostering a collaborative environment to enhance productivity...

  • Service Experience Coordinator

    2 days ago

    Orlando, Florida, United States City Kia Of Orlando Full time

    Job Opportunity:City Kia of Orlando is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service department, you will be responsible for providing exceptional customer experiences and ensuring that every interaction is positive and memorable.Responsibilities:Provide...

Customer Experience Coordinator

1 month ago

Orlando, United States AD Solutions Full time
Job DescriptionJob Description

The Customer Experience Coordinator will oversee the day-to-day operations of the customer experience team, ensuring that all customer interactions are handled efficiently and professionally. This role involves managing team performance, addressing escalated concerns, and fostering a collaborative environment to enhance productivity and customer satisfaction.

Responsibilities:

  • Report team results and provide regular updates to management.
  • Escalate concerns or opportunities for improvement to management.
  • Guide the direction of the team to increase productivity and ensure customer satisfaction.
  • Interface with other teams to resolve challenges, promote greater cooperation, and collaborate on cross-functional solutions.
  • Coach and mentor individual team members, including both leads and staff.
  • Conduct weekly one-on-ones with team members to provide feedback and support.
  • Oversee day-to-day task allocation and address personnel issues as needed.
  • Ensure timely and professional responses to customer inquiries and needs via phone, email, chat, and in person.
  • Resolve customer issues and complaints in a friendly and efficient manner.
  • Provide information, troubleshooting, and technical support to customers.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with service and support teams to ensure customer satisfaction.
  • Participate in training sessions to improve product knowledge and customer service skills.
  • Communicate with customers to gather feedback on products, services, and needs.
  • Document and update customer records.
  • Route and assign service calls to ensure desired service response times are met.
  • Provide regular updates to management on customer feedback, concerns, and issues.
  • Collaborate with other departments to ensure that customer needs are being met.
  • Participate in team meetings and provide input on ways to improve the customer experience.
  • Support internal customers through light housekeeping, including opening and closing procedures and restocking supplies.

Qualifications:

  • High school diploma or equivalent required; college degree preferred.
  • Proven experience in a customer service or supervisory role.
  • Strong leadership and team management skills.
  • Excellent communication ( both written and verbal) and interpersonal skills.
  • Ability to handle escalated customer concerns and provide effective solutions.
  • Strong organizational skills and attention to detail.
  • Ability to work onsite, and collaboratively with cross-functional teams.
  • Proficiency in using customer service software and databases.
  • Commitment to delivering exceptional customer experiences.
  • Ability to push, pull and lift up to 25 lbs occasionally.
  • Ability to type and operate office technology.

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Professional development opportunities
  • Collaborative and supportive work environment
#ads

Powered by JazzHR

q5gQctEdXM