Inside Sales Representative
1 month ago
Pittsburgh area company is in need of an Inside Sales Representative to support their well established outside sales team.
Duties will include:
· Answering phone calls & emails
· Handling requests for quotes, order entry, delivery status and product returns
· Helping to resolve customer problems & questions
· Following overdue payments on accounts
· Maintaining customer database records
· Providing guidance and support throughout the sales process.
· Build and maintain strong, long-lasting customer relationships.
· Learn and maintain basic product knowledge
· Work with Outside Sales Team to increase sales through these support efforts.
Requirements:
· 3+ years of like inside sales or customer service experience
· Professional verbal and written communication skills
· Ability to thrive in a fast-paced environment while meeting deadlines
· Strong multi-tasking and organizational skills
· Ability to work independently and as part of a team
· Proficient PC/software skills
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