Front Desk Manager for Pediatric Dental Office

2 weeks ago


Arlington Heights, United States Pediatric Dentist office Full time $27 - $32
Job DescriptionJob Description

We have a busy State of the Art Pediatric dental practice located in Arlington Heights, and we are looking for someone who can handle multi-tasking and the fast pace of a busy office. Must have experience with the ins and outs of dental insurance, claims resolution and GA coordination. Our three-person front desk needs someone who is seasoned, confident and communicates well with parents, patients and the doctors.

Key Responsibilities:

- Supervise and lead the front desk office team to ensure efficient daily operations.
- Welcome patients and assist with check-in and check-out processes.
- Oversee appointment scheduling, treatment planning and post-treatment follow ups.
- Submit dental claims and monitor status while being responsive to insurance denials and refund requests.
- Be responsible for calculating patient portion due, collecting at time of treatment and making follow-up calls when necessary.
- Be able to listen to and resolve patient satisfaction issues when needed.
- Most of all have that calming and confident approach and able to fit in with others.

Qualifications:

Must have at least 5 years’ experience in the dental office front desk area and know the dental codes and treatment planning like the back of your hand.

Broad knowledge of dental insurance processes, terminology and claim cycle.

Strong organizational and communication skills developed over years of managing front desk operations.

Ability to work efficiently in a team environment and share your depth of knowledge with your co-workers.

Leadership skills and ability to direct, guide and motivate your team.

Understanding of OSHA and HIPPA regulations and compliance.

Company DescriptionWell established out of network practice with reputation for very high quality work is not insurance/production driven but growing rapidly. Many long term employees provide for a supportive and welcoming work environment.Company DescriptionWell established out of network practice with reputation for very high quality work is not insurance/production driven but growing rapidly. Many long term employees provide for a supportive and welcoming work environment.

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