Front Desk Customer Service Representative

1 month ago


Arlington Heights, United States Goldfish Swim School Full time

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School We’re a rapidly growing, award winning franchise that is not your typical company We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA Status: Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company. Duties and Responsibilities: Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner. Processes student registrations using effective sales/customer service techniques. Schedules and manages birthday/pool parties. Supervises private party staff. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack area and provides guidance to Snack Shack staff. Checks voicemail and email correspondence and responds in a timely manner. Updates informational displays with accurate and timely promotions and literature. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. Makes collection calls to resolve open account problems. Prepares twice daily student lesson schedules for use by instructors and management staff. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: CPR, First Aid and AED certification required. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location. #J-18808-Ljbffr



  • Arlington Heights, Illinois, United States Goldfish Swim School Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Customer Service Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and promoting a positive image for our company.Key...


  • Arlington Heights, Illinois, United States Goldfish Swim School Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Customer Service Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and promoting a positive image for our company.Key...


  • Arlington Heights, Illinois, United States Goldfish Swim School Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Customer Service Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and promoting a positive image for our company.Key...


  • Linthicum Heights, United States Maritime Conference Center (MITAGS) Full time $30,000 - $32,000

    Job DescriptionJob DescriptionThe Maritime Conference Center is currently looking for a  Hotel Front Desk Guest Services Representative for our hotel operation. This full time (40 hour week) opportunity offers excellent benefits; including health, dental, vison coverage for employee and qualified dependents with zero $ payroll deduction. We offer paid...


  • Linthicum Heights, United States MM&P MARITIME ADVANCEMENT Full time

    The Maritime Conference Center is currently looking for a Hotel Front Desk Guest Services Representative for our hotel operation. This full time (40 hour week) opportunity offers excellent benefits; including health, dental, vison coverage for employee and qualified dependents with zero $ payroll deduction. We offer paid vacation, personal and sick time and...

  • Front Desk Associate

    3 months ago


    Arlington, United States TMI Sports Medicine and Orthopedic Surgery, P.A. Full time

    Job DescriptionJob DescriptionJob Title: Front Desk Associate Department: Front DeskReports to: Manager of OperationsLocation: ArlingtonEmployee Type: Full-TimeSummary: The Front Desk Associate provides Patient Care Excellence by supporting the day to day activities of our medical facility by performing the following duties.Essential Functions:Schedules...


  • Arlington Heights, Illinois, United States AH RRI Hotel LLC Full time

    Guest Services RepresentativeWe are seeking a committed Guest Services Representative to become a part of our team at AH RRI Hotel LLC. In this position, you will play a vital role in delivering outstanding service to our visitors and ensuring their requirements are fulfilled throughout their stay.Key Responsibilities:Allocate accommodations to guests during...


  • Arlington, Virginia, United States Community Veterinary Partners Full time

    Position OverviewCommunity Veterinary Partners is seeking a dedicated and personable individual with strong interpersonal skills to fulfill the role of Customer Service Representative. Our practice is a bustling environment with a focus on providing exceptional care for cats and dogs. Key Responsibilities: Manage a multi-line phone system...


  • Arlington Heights, Illinois, United States Dental Office Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our dynamic team at a busy dental office. As a key member of our front desk staff, you will be responsible for:Responding to patient inquiries and managing phone callsScheduling appointments and coordinating patient flowCollaborating with staff to ensure seamless...

  • Front Desk Associate

    1 month ago


    Arlington Heights, United States F45 Training CP006338 Full time

    D1 Arlington Heights is an athletic-based training facility for adults and youth athletes ages 7 and up. Our mission is to always provide the best-in-class service and experience. By doing so, we empower our athletes to improve themselves by efficiently and consistently reaching their goals. At D1 Arlington Heights, our promise to our athletes is: “You...


  • Arlington Heights, United States @properties Full time

    @properties is the largest independent real estate brokerage firm in the state of Illinois and one of the top 8 residential brokers in the U.S. As a locally-owned, independent company, we offer local homebuyers and sellers the highest level of service for their real estate needs through our award-winning sales and marketing programs, industry-leading...


  • Arlington, United States Gastroenterology Center of Norhern Virginia Ltd Full time $19 - $23

    Job DescriptionJob Description**Job Advertisement: Front Desk Associate for Medical Office**We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff.**Job Description:**  We are currently seeking a...

  • Front Desk Associate

    5 months ago


    Arlington, United States Onelife Fitness Full time

    Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all expectations under the management o Front Desk, Front Desk Associate, Associate, Instructor, Hotel, Skills

  • Front Desk Supervisor

    1 month ago


    Airway Heights, United States Northern Quest Full time

    Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order:...

  • Front Desk Associate

    3 months ago


    Arlington, United States Onelife Fitness Full time

    Summary Objective: Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone.Front Desk Associates are expected to surpass all expectations under the management of the Front Desk Supervisor and with support of the Front Desk Team.Most importantly, Front...


  • Maryland Heights, Missouri, United States teamworkonline Full time

    OverviewCustomer Service Representative is responsible for the Front Information Desk. This is where the Customer Service Representative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and...

  • Front Desk Supervisor

    3 months ago


    Airway Heights, United States Kalispel Tribe of Indians - KTEA Full time

    Job DescriptionJob DescriptionHiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified...

  • Front Desk Supervisor

    3 months ago


    Airway Heights, United States Northern Quest Resort & Casino Full time

    Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order:...


  • Arlington, Texas, United States Stretch Zone - 1153 Full time

    Job OverviewPosition: Front Desk AssociateIndustry: Health, Wellness, and FitnessBenefits:Dynamic work environmentOpportunities for professional advancementAccess to ongoing training and developmentAre you looking for a role that allows you to leverage your administrative and customer service expertise to positively impact others? This position also offers...

  • Front Desk Supervisor

    1 month ago


    Arlington, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Qualifications At least 2 to 3 years of progressive...