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Patient Services Representative
1 month ago
Brookline, United States Boston Vision LLC Full timeBoston Vision is an academic private practice, at the vanguard of eye care and patient service.??This position specifically requires bi-lingual Russian and English speaking SkillsOur other Patient Service Rep positions do not have this requirement.??Since founding Boston Vision in 2000, we have relentlessly pursued both improvement in patient experience and...
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Patient Services Representative
4 weeks ago
Brookline, United States Boston Vision LLC Full timeBoston Vision is an academic private practice, at the vanguard of eye care and patient serviceThis position specifically requires bi-lingual Russian and English speaking SkillsOur other Patient Service Rep positions do not have this requirementSince founding Boston Vision in 2000, we have relentlessly pursued both improvement in patient experience and...
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Patient Service Representative
3 months ago
Brookline, United States Boston Vision Full timeBoston Vision is an academic private practice, at the vanguard of eye care and patient service. This position specifically requires bi-lingual Russian and English speaking Skills. Our other Patient Service Rep positions do not have this requirement. Since founding Boston Vision in 2000, we have relentlessly pursued both improvement in patient experience and...
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Patient Experience Representative
4 days ago
Brookline, United States Boston Children's Hospital Full timeThe Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults wit Patient, Dental, Representative, Customer Service, Experience, Monitoring, Healthcare
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Patient Experience Representative
7 days ago
Brookline, United States Boston Children's Hospital Full timeThe Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults with special health care needs.Nearly 60 percent of our patients have at least one special health care need. Our...
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Patient Engagement Representative
12 hours ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeSchedule: 8:00 AM - 4:30 PM, Thursdays: 7:30 AM - 4:00 PMHybrid work arrangement available after training.Sign-On Bonus: Eligible for a $2,000 sign-on bonus for full-time positions.Boston Children's Hospital is seeking a dedicated Patient Experience Representative to join our Learning Disabilities Department within the Neurology sector. In this pivotal role,...
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Patient Services Representative
4 days ago
Brookline, United States Boston Vision LLC Full timeBoston Vision is an academic private practice, at the vanguard of eye care and patient service. This position specifically requires bi-lingual Russian and English speaking Skills. Our other Patient Service Rep positions do not have this requirement. Since founding Boston Vision in 2000, we have rele...
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Patient Experience Representative
4 days ago
Brookline, United States Boston Children's Hospital Full timeJob Posting Description The Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults with special health care needs. Nearly 60 percent of our patients have at least one...
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Patient Representative
2 weeks ago
Brookline, United States Dana-Farber Cancer Institute Full timeServes as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Pr Patient, Representative, Healthcare
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Patient Representative
7 days ago
Brookline, United States Dana-Farber Cancer Institute Full timeThe Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative...
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Brookline, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 8:00-4:30pm Thursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative! In this role, you will...
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Brookline, United States Boston Children's Hospital Full timeSchedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and...
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Brookline, United States Boston Children's Hospital Full timeSchedule: 8:00-4:30pmThursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative! In this role, you will be responsible for:Patient...
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Guest Service Representative
3 months ago
Brookline, United States Nothing Bundt Cakes - Springfield Full timeJob DescriptionJob DescriptionThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage...
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Brookline, United States Boston Children's Hospital Full timeSchedule: Schedule: 8:30 -5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is 100% in office for first few months then will be hybrid. This role will be responsible for:Patient Encounter Management:Providing positive and effective...
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Brookline, United States Boston Children's Hospital Full timeSchedule: Schedule: 8:30 -5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is 100% in office for first few months then will be hybrid. This role will be responsible for:Patient Encounter Management:Providing positive and effective...
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Brookline, United States Boston Children's Hospital Full timeSchedule: Schedule: 8:30 -5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)This Patient Experience Representative is 100% in office for first few months then will be hybrid. This role will be responsible for: Patient Encounter Management: Providing positive and effective...
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Brookline, United States Boston Children's Hospital Full timeJob Posting Description Schedule: Schedule: 8:30 -5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is 100% in office for first few months then will be hybrid. This role will be responsible for: Patient Encounter Management: Providing...
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Brookline, United States Boston Children's Hospital Full timeSchedule: Schedule: 8:30 -5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is 100% in office for first few months then will be hybrid. This role will be responsible for:Patient Encounter Management:Providing positive and effective...
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Solar Energy Customer Service Representative
1 week ago
Brookline, United States Alpha Ascension Inc. Full time $45,000 - $55,000Job DescriptionJob DescriptionThe renewable and solar energy sector is thriving, and so are we! Alpha Ascension is on the lookout for a motivated Solar Energy Customer Service Representative to help connect customers with tailored solar solutions while contributing to environmental sustainability. This role is part of a statewide effort to shift the utility...
Patient Service Representative
2 months ago
Boston Vision is an academic private practice, at the vanguard of eye care and patient service. This position specifically requires bi-lingual Russian and English speaking Skills. Our other Patient Service Rep positions do not have this requirement. Since founding Boston Vision in 2000, we have relentlessly pursued both improvement in patient experience and innovation in academic medicine. This stems from our philosophy that only through dedicated emphasis on both scientific pursuit and patient satisfaction can we deliver the best possible medical care.
Job Description
Boston Vision is seeking to hire an enthusiastic and motivated administrative professional to serve as our Patient Services Representative. Reporting primarily out of our growing Brookline location, the Patient Services Representative is the first point of contact between our patients and the practice. Under the supervision of our Director of Operations, our Patient Services team work diligently to provide the highest quality of service by assisting patients with scheduling appointments, maintaining patient records, tending to incoming phone calls, and checking patients in and out of appointments. Full time position, Monday-Friday, variation of 8:00am-5:00pm (Depending on opening and closing the clinic). Travel to our Wellesley Clinic is required (204 Worcester St, Wellesley, MA).
In addition to having an exceptional customer service skill set, the role of Patient Services Representative has a strong emphasis on being detail oriented as well as having the ability to practice effective communication, multitask, and problem-solve as needed.
Requirements
- Minimum High School Diploma
- Customer Service Skills
- Bi-lingual Russian and English Speaking and Writing Skills
- Basic computer skills, familiarity with Google Suite.
Additional Information
Boston Vision currently has 6 locations in the Metro-Boston area. We ask our staff to be open to assisting in other locations as the business demands. Additional mileage is reimbursed as a travel expense. Strong candidates should have the ability to provide situational leadership, exceptional diplomatic communication skills, and experience in handling difficult customer situations. Must be a positive and professional team player.
COVID-19 Precautions
- Virtual interview process offered
- Personal protective equipment provided
- Detailed social distancing guidelines in place
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