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Residential Program Coordinator

2 months ago

Manchester, United States MARCH, Inc. of Manchester Full time
Job DescriptionJob DescriptionDescription:


The Residential Program Coordinator will ensure that assigned homes/staff adhere to established schedules, specifications, and budgets.



Supervisor:

  • Receives supervision from the Executive Director and/or Director of Operations.

Supervisory Responsibilities:

  • Supervises the Residential Program Manager of the assigned location(s), evaluates employee performance, and makes recommendations for employment actions.
  • Ensures the daily operations of assigned locations(s) and schedules meetings, services, and workers' time.

Duties/Responsibilities:

  • Coordinates the operation of residences to confirm that they are managed according to specifications, budgets, and timelines.
  • Takes proactive steps to minimize delays in service delivery.
  • Ensure regulatory readiness with regards to Department of Developmental Services (DDS)inspections, and other accreditors/regulators visits making sure that staff are following all rules, regulations and policies governing the agency.
  • Regularly communicates with Residential Program Managers, Directors, and Admin to arrange meetings, confirm program schedules, and discuss any program problems.
  • Regularly communicates with management regarding the program’s status and any problems or potential problems.
  • Forecasts potential schedule delays and develops alternate plans.
  • Provides instruction to program staff in his or her assigned work locations as opportunities permit.
  • Adheres to the agency’s code of ethics and complies with Department of Developmental Services (DDS) rules and regulations.
  • Ensure confidentiality of individuals supported and the agency.
  • Develops and ensures implementation of person-centered Individual Plans (IP).
  • Provides advocacy for each individual supported based on their personal choices.
  • Ensures continuity of care in the provision of comprehensive services and for coordinating communication with other service components.
  • Represents the mission, philosophy and goals of MARCH, Inc. of Manchester to families, community contacts and the public.
  • Work cooperatively and professionally with coworkers, residential program managers, direct support staff, administrative personnel, clinical, nursing and community providers.
  • Throughout employment successfully meet and maintain the requirements of all certifications and training as established by regulatory bodies and the agency’s policies and procedures.
  • Serves on agency committees, work groups, and other bodies.
  • Provide emergency coverage as needed. (24hours on call responsibilities).
  • Performs other related duties as assigned.


Requirements:


  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Flexibility in days and hours available for work including weekends.
  • Proficient with Microsoft Office Suite or related software.


Education and Experience:

  • Degree in Health Care, Human Services, or Behavioral Health fields.
  • At least three years of related experience required.
  • Experience with Department of Developmental Services (DDS) required.
  • Experience with Therap EMR system required.
  • Must possess a valid driver’s license, proof of insurance and access to a private vehicle.


Language Skills:

  • Ability to read, analyze and interpret complex document. Able to effectively present information to management, public groups and/or Board of Directors(BOD).


Mathematic Skills:

  • Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

  • Ability to carry out detailed written or oral instruction. Ability to collect data, establish facts, and draw conclusions. Ability to deal with problems involving several abstract and concrete variables.

Other Qualifications:

  • Act as a role model within and outside the agency by demonstrating professional behavior; maintain positive and respectful attitude.


Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 25 pounds at times.



Note: The elements listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.


Benefits:

  • Health, Dental, Vision, Short-term Disability, Life & AD&D Insurance
  • Voluntary Supplemental Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 403(b)
  • Tuition Reimbursement
  • Paid Time Off (PTO)
  • Holidays


MARCH Inc. of Manchester will not discriminate against any employee, applicant for employment or participant because of age, ancestry, color, criminal record, gender identity or expression, genetic information, intellectual disability, learning disability, marital status, past or present history of mental disability, military status, national origin, physical disability, political belief, pregnancy, race, religious creed, sex, or sexual orientation.