Inbound Call Center Representative

4 months ago


Bingham Farms, United States ADN Administrators, Inc. Full time
Job DescriptionJob Description

We are seeking an Inbound Call Center Representative - Dental Insurance to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionThird Party Claim administrator specializing in dental benefit plans.Company DescriptionThird Party Claim administrator specializing in dental benefit plans.

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