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Welllness Office Manager

2 months ago

Birmingham, United States Archetype Full time $50,000 - $70,000
Job DescriptionJob DescriptionAbout Us: Archetype is a holistic healthcare clinic dedicated to providing exceptional services in chiropractic care, muscle therapy, fitness, and more. We pride ourselves on delivering high-quality, personalized care to our patients in a friendly and professional environment.

Job Overview: We are seeking a highly organized, detail-oriented, and proactive Office Manager to join our team. The ideal candidate will have a strong background in office management, excellent communication skills, and the ability to manage multiple tasks efficiently. As the Office Manager, you will be responsible for overseeing the daily operations of our clinic, managing HR functions, and ensuring a smooth workflow within the office. While we have an outside biller for insurance claims, experience with insurance is required to coordinate effectively.

Key Responsibilities:

  • Manage day-to-day office operations, including scheduling, appointment bookings, and patient records.
  • Oversee front desk operations, including answering phones, greeting patients, and managing patient flow.
  • Coordinate with healthcare providers and staff to ensure seamless communication and operations.
  • Handle financial responsibilities such as invoicing, payment processing, and managing office budgets.
  • Maintain office supplies and equipment, ensuring the office is well-stocked and operational.
  • Serve as the HR point of contact, managing hiring, onboarding, training, and, if necessary, termination of staff.
  • Ensure compliance with healthcare regulations, privacy laws (HIPAA), and office policies.
  • Address and resolve any patient concerns or complaints in a professional manner.
  • Assist in marketing efforts, including social media management, patient outreach, and promotional activities.
  • Collaborate with the management team to improve office processes and enhance patient experiences.
Qualifications:

  • Proven experience as an Office Manager, Administrative Assistant, or similar role.
  • Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
  • Experience with insurance processes is required to effectively coordinate with our outside biller.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Proficiency in office software, including Microsoft Office Suite, and experience with healthcare management software (ChiroHD preferred).
  • Basic understanding of financial and HR principles, including payroll management.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Knowledge of healthcare regulations, HIPAA compliance, and HR functions is a plus.
  • Friendly, professional, and patient-focused attitude.
What We Offer:

  • Competitive salary based on experience.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Employee discounts on healthcare services.