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Account Manager

2 months ago

Jacksonville, United States FLS Transportation Service Limited Full time
Job DescriptionJob DescriptionSalary: Depends on experience

FLS Transportation  is seeking an Account Manager to develop and grow long-term relationships with our best customers. This role will oversee a portfolio of assigned accounts to continue to grow and develop.


Responsibilities will include:

  • Act as the main point of contact for critical customers becoming the “go-to” person for service and communication
  • Provide regular shipping updates and maintain performance scorecard for each client
  • Identify new bid opportunities to maximize the potential of current accounts
  • Schedule quarterly business reviews with customers and the operations team relative to account performance
  • Work in collaboration with sales team to service and grow the account
  • Become a subject matter expert on the shipping, logistics and transportation industry
  • Provide world-class customer service to our clients

Qualifications:

  • 3-5 years of 3PL transportation experience. 
  • Problem-solving and strong communication skills – this industry lives and dies on solid communication between customers, shippers, receivers, and colleagues.
  • Sharp attention to detail
  • Ability to work in a fast-paced environment while juggling multiple accounts
  • High degree of integrity
  • Strong work ethic and burning desire to win are showcased through outworking the competition.
  • Proven ability to develop and grow existing accounts
  • Need to be a good teammate – best exemplified through being positive, motivated, and encouraging in helping other teammates hit their goals