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Service Manager/Director Automotive
1 month ago
Acura of Limerick is seeking a Service Manager to join our team You will be responsible to establish processes and run service/repair operation
Responsibilities:
- Manage department personnel
- Work with Acura on warranty related issues
- Troubleshoot and resolve operational issues and concerns
- Document and update customer records
- Develop and maintain a knowledge base of the evolving products and services
- Train employees
Qualifications:
- Previous experience in automotive service manager or an advisor with high level performance history with customer service
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to build a team