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Automotive Service Operations Manager

2 months ago

Limerick, United States Acura of Limerick Full time
Job Overview

Acura of Limerick is on the lookout for a skilled Service Manager to enhance our team. In this pivotal role, you will be tasked with establishing effective processes and overseeing the service and repair operations.

Key Responsibilities:
  • Supervise department staff and foster a collaborative environment.
  • Collaborate with Acura to address warranty-related matters.
  • Identify and resolve operational challenges efficiently.
  • Maintain and update customer records diligently.
  • Build and sustain a comprehensive knowledge base of our evolving products and services.
  • Provide training and development for team members.
Required Qualifications:
  • Demonstrated experience in automotive service management or as an advisor with a proven track record in customer service excellence.
  • Strong ability to cultivate relationships with clients.
  • Proficient in prioritizing tasks and managing multiple responsibilities.
  • Exhibit a positive and professional attitude.
  • Exceptional written and verbal communication skills.
  • Capability to lead and develop a cohesive team.
Company Overview

Join a multiple award-winning dealership that values excellence and innovation in the automotive service industry.