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Business Development Representative
1 month ago
Come join our family Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more
ABOUT MICROBAC
Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients worldwide, offering laboratory solutions to the life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.
Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project, and scope.
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.
JOB SUMMARY
The Business Development Representative will play a fundamental role in achieving revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and generating new leads for their location and satellite laboratories. The Business Development Representative must demonstrate excellent interpersonal and customer service skills, as well as demonstrate strong organizational and follow-up skills. This is an entry level, inside sales position offering training and the opportunity to grow to an outside sales role.
Essential Functions:
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Perform outbound calls to inactive and former accounts and report pertinent information in Salesforce.com
- Understand customer needs and requirements
- Work closely with Business Development and Laboratory Management on creation and standardization of small to large quotes
- Route qualified opportunities and leads to the appropriate sales executives for further development and closure and also enter all appropriate updates in to Salesforce.com
- Research accounts, identify key players and generate interest and contact and maintain annual contact with house accounts
- Coordinate with Marketing the creation and validation of potential client opportunities in certain regions
- Pulling and coordinating marketing lists for campaigns
- Partner with laboratory operations to ensure customer requests are met
- Provide excellent Customer Experience (CX) when responding to customer inquiries
- Assist in customer training on the online portal, Client Connect
- May occasionally attend customer meetings and/or trade shows
- Provide support to the regional Business Development Specialist and Sales Directors
- Perform other duties as needed
- This is a remote position with ongoing on-site training
Minimum Qualifications
- Bachelor’s degree or equivalent professional experience
- Proven inside sales experience
- Understanding of Laboratory testing business and services preferred
- Strong phone presence and experience dialing dozens of calls per day
- Experience working with Salesforce.com or similar CRM preferred
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
- The employee must occassionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.
Working Conditions:
- While performing the duties of this job, the employee will be in a general office environment.
- The noise level in the work environment is usually moderate.
- This job may require travel less than 20%
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.
OTHER:
This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.
Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
