Customer Service Representative

1 month ago

Deer Park, United States UPS Industrial Services Full time
Job DescriptionJob Description

UPS Industrial is in search of a Customer Service Representative to work at our main office in Deer Park, Tx.

Responsibilities
• Answer incoming phone calls; quickly and efficiently takes initiative to handle routine
requests appropriately and trace calls to completion.
• Provide superior customer service to employees, applicants, and vendors.
• Assist computer lab with setting up employees for craft tests and online applications
• Reschedule safety council classes and fit tests for employees
• Complete badging documents required by the client
• Complete per diem documents required by the client
• Gather and present training certifications for audits/investigations
• Gather and present per diem documentation for audits

Requirements
• Must be able to pass drug and alcohol screen.
• Must be able to pass background check.
• Must have excellent communication skills.
• Must be proficient with Microsoft Word, Excel, and Outlook
• Must be able to accept instructions/delegation and perform in a fast paced, high pressure
setting.
• Must be able to give instructions/delegation and follow-up to ensure work is performed as
requested.

Essential Functions
• Must be able to establish and maintain good working relationships with other employees.
• Must be willing to perform other duties as may be required by Operations Supervision,
Field Supervision or Resources Supervision.

Company DescriptionUPS Industrial Services combines cutting-edge technology with deep expertise and a relentless focus on solving real-world problems. We take care of each other, never take shortcuts and always follow our standards that put our customers first. To us, it’s not just about being the best; it’s about doing what’s right, and our stellar reputation supports that fact. Headquartered in Deer Park, TX, we offer comprehensive project management, construction, installation, maintenance, and repair services for daily maintenance requirements, turnarounds, and capital projects. We are also a licensed and registered engineering firm committed to providing our clients with the highest quality engineering, dimensional control, and design services in a highly competitive industry. Our culture is deeply rooted in our dedication to excellence, and we take pride in being a trusted partner for our clients. Our goal is to continue delivering the highest levels of professionalism and quality, all while remaining at the forefront of the specialty service industry.

EEO statement

UPS Industrial Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.Company DescriptionUPS Industrial Services combines cutting-edge technology with deep expertise and a relentless focus on solving real-world problems. We take care of each other, never take shortcuts and always follow our standards that put our customers first. To us, it’s not just about being the best; it’s about doing what’s right, and our stellar reputation supports that fact. Headquartered in Deer Park, TX, we offer comprehensive project management, construction, installation, maintenance, and repair services for daily maintenance requirements, turnarounds, and capital projects. We are also a licensed and registered engineering firm committed to providing our clients with the highest quality engineering, dimensional control, and design services in a highly competitive industry. Our culture is deeply rooted in our dedication to excellence, and we take pride in being a trusted partner for our clients. Our goal is to continue delivering the highest levels of professionalism and quality, all while remaining at the forefront of the specialty service industry.\r
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EEO statement\r
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UPS Industrial Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

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