Customer Service Representative

5 months ago

Deer Park, United States Royal Vopak Full time

Start your career as a Customer Service Representative at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and make a positive impact? Improve the world and start as a Customer Service Representative at Vopak.

What will you do as a Customer Service Representative?

As a Customer Service Representative, you will function as the customer's primary point of contact and take ownership of order processing, addresses service issues, and handles reporting.

What do we offer you?

  • A market-based salary depending on your experience and knowledge and attractive bonuses.
  • Various growth opportunities.
  • Group health insurance where Vopak pays 50% of the nominal costs.
  • 401(k) Incentive Savings Plan
  • Holidays (9 fixed holidays and 2 floating holidays)
  • Basic Life/AD&D Insurance
  • Tuition Reimbursement
What do we expect from you as a Customer Services Representative?
  • High School Diploma or GED required
  • College courses in Business, Finance, Hospitality, or related field helpful
  • Minimum of 3 - 5 years experience in customer service and general office work; accounting background helpful
  • 3 - 5 years of terminal or plant experience; operations experience helpful
  • Knowledge of operational and administrative requirements for products of specified customers
  • Understanding of customer's internal logistics processes; knowledge of customer products stored with Company; information on key success factors for customer
  • Knowledge of operational and administrative requirements for products
  • Experience working with Federal, state and local environmental regulations including RCRA preferred
  • Customer service focus; ability to deal with diverse personalities; negotiation and conflict resolution skills
  • Knowledge of Company processes and infrastructure; ability to locate customer information including contracts
  • Excellent English communications skills including the ability to read, write, and speak fluently; ability to communicate with transportation workers and co-workers; ability to read and apply strapping tables
  • Solid computer skills including Microsoft Office Suite, various email and internet programs and applications, financial software programs, sales/order database systems, rail car management and billing systems, and customers' systems as applicable
What does your day look like?

Your core responsibilities are:
  • Abides by all safety procedures and practices applicable to location and position; participates in appropriate safety training; demonstrates a commitment to and support of SH&E principles and values; champions safety as necessary
  • Provides single point of contact to customer for order processing for all modes of transportation, land, marine and pipeline; handles paperwork involved; updates appropriate systems and databases
  • Handles order processing for product with two components and two additional operational services
  • Handles quality documentation, research and reporting for any non-compliance issues
  • Schedules railcars and trucks as necessary
  • Performs simple inventory functions; monitors inventory levels; send reports
  • Prepares special reports as requested; handles special projects requested by customer
  • Maintains and files completed orders; verifies and acts upon deviations for completed orders; performs basic research; reports on findings; generates order correction requests
  • Monitors truck shipments; acts on deviations including late arrivals or those that do not arrive
  • Maintains customer rail car fleets used for product movement in or out of Company facilities
  • Trains regularly on all Federal, state and local environmental regulations, requirements and guidelines including, but not limited to, RCRA requirements; follows and adheres to all guidelines, regulations, and requirements
  • Participates in the daily Operations meeting as requested
  • Attends meetings with customers
  • Participates in improvement projects
  • Maintains internal and external reports; monitors accuracy
  • Generates billing for overtime charges on tank truck and tank car storage
  • Maintains sales database/order database system; creates order templates
  • Trains new Customer Service Representatives as requested
  • Functions as a team member with other Customer Service Representatives
  • Performs other duties assigned by management that fall within the generally expected scope of this position


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Applicants must be eligible to work in the United States. The Company will not sponsor immigration or work visas.

Work Environment

This position requires an employee to be in an office environment as well as exposed to outside elements. Most extreme elements are heat in the summer months of up to 100°+ and some exposure to cold of generally no less than 0° in the winter months. There will be exposure to various chemicals and compounds, including fumes and smells, some of them hazardous. The employee may enter confined spaces and work in elevated environments. Employee must be able to wear PPE required by the location. General office noise may be experienced and louder sounds and vibrations when outside. The noise level in the work environment is usually moderate. All environments are safe with appropriate PPE.

Physical Demands

While performing the duties of this job, the employee is regularly required to walk, sit, speak and hear. The employee is required to stand, use hands to finger, handle, or feel; reach with hands and arms; the employee may be required, on occasion, to climb or balance, stoop, kneel, or crouch. The employee may be required to climb ladders/storage tanks up to 50' in height. The employee may be required to enter confined spaces. The employee may occasionally lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to travel by air, rail, bus, or car.

Want to start as a Customer Service Representative at Vopak?

Are you ready to share your vision and contribute to Vopak's projects? Then start as a Customer Service Representative and apply now

  • Customer Service Representative

    14 hours ago

    Deer Park, New York, United States Levi Strauss & Co. Full time

    As a Customer Service Representative at Levi Strauss & Co., you will be responsible for assisting customers in finding and selecting merchandise. Providing exceptional customer service is key to this role, as you will address inquiries and resolve complaints in a timely and professional manner.Job Responsibilities:Assist customers in finding and selecting...

  • Fitness Customer Service Representative

    18 hours ago

    Deer Park, Texas, United States Planet Fitness Full time

    Job OverviewAs a Fitness Customer Service Representative at Planet Fitness, you will be responsible for providing exceptional customer service to our members and guests. This role is perfect for individuals who are passionate about fitness and have a knack for making people feel welcome and valued.About the RoleWe are seeking a highly motivated and organized...

  • Customer Service Representative

    17 hours ago

    Deer Park, New York, United States Movado Group Full time

    If you're passionate about delivering exceptional customer experiences, we want to hear from you! As a Customer Service Representative, you'll be the face of our brand, working closely with customers to understand their needs and provide personalized solutions.Main ResponsibilitiesCustomer Engagement: Build strong relationships with customers, responding to...

  • Customer Service Representative

    6 days ago

    Deer Park, New York, United States Yokes Foods Full time

    About the RoleWe are seeking a highly skilled and customer-focused associate to join our team as a Checkout Associate.Key ResponsibilitiesProvide excellent customer service by actively engaging with guests, ensuring they receive utmost hospitality and professional service.Embody Yoke's Core Values and Mission Statement, contributing to our team's shared...

  • Sales and Customer Service Representative

    10 hours ago

    Deer Park, New York, United States Finish Line Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.As a member of our retail sales team, you will...

  • Sales and Customer Service Representative

    17 hours ago

    Deer Park, New York, United States The Children's Place Full time

    Job Description:The Sales and Customer Service Representative is an essential member of our store team, responsible for delivering outstanding customer experiences and achieving sales targets. If you have excellent communication skills and a passion for customer satisfaction, we want to hear from you!Key Responsibilities:Foster positive relationships with...

  • Sales and Customer Service Representative

    23 hours ago

    Deer Park, New York, United States Spencer Gifts Full time

    Spencer Gifts, a leading retailer of pop culture-inspired gifts and collectibles, is seeking a highly motivated Sales and Customer Service Representative to join our team at the Tanger Outlets Deer Park location. As a valued member of our sales floor team, you will be responsible for providing exceptional guest service, operating our point-of-sale system...

  • Sales and Customer Service Representative

    16 hours ago

    Deer Park, New York, United States Finish Line Full time

    Finish Line seeks a dynamic Sales and Customer Service Representative to join our team at Deer Park Premium. As a valued member of our retail sales team, you will be responsible for providing exceptional customer service, meeting sales metrics, and maintaining a clean and organized store environment.Job Summary:We are seeking a highly motivated and...

  • TEMPLATE - Customer Service Representative

    3 weeks ago

    Deer Park, United States DEER PARK ANIMAL HOSPITAL Full time

    Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Essential Functions: Provides excellent customer service in-person, over...

  • Customer Service Representative

    3 months ago

    Elkins Park, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Representative is responsible for responding in a timely, professional, and courteous manner to customer inquiries...

  • Customer Service Representative

    4 weeks ago

    Deer Park, New York, United States Danaher Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team in Deer Park, Illinois. This role is responsible for providing exceptional customer experience and ensuring timely order fulfillment.

  • Customer Service Ambassador

    11 hours ago

    Deer Park, Washington, United States Domino's Pizza Full time

    About Us: Domino's Pizza is a leading provider of pizza and other food items. We are seeking a Customer Service Representative to join our team.Estimated Salary: $45,000 per yearAbout the Job: As a Customer Service Representative, you will be responsible for interacting with customers in a positive and professional manner. You must have a clear and...

  • Customer Service Representative

    4 weeks ago

    Deer Park, New York, United States CVS Health Full time

    About CVS HealthWe are a leading healthcare company that is dedicated to improving the lives of our customers. Our mission is to provide high-quality products and services that meet the needs of our customers, while also promoting healthy lifestyles and wellness.We strive to create a positive work environment that values diversity, equity, and inclusion. Our...

  • Customer Service Representative

    11 hours ago

    Deer Park, New York, United States The Children's Place Full time

    Join Our Team!The Sales Associate role at The Children's Place offers a unique opportunity to develop your customer service, communication, and problem-solving skills while working in a fast-paced retail environment.Key Accountabilities:Deliver exceptional customer service by responding to customer inquiries, resolving issues, and promoting sales.Maintain a...

  • Customer Service Representative

    1 day ago

    Deer Park, New York, United States Levi Strauss & Co. Full time

    We're seeking a highly motivated and results-driven Sales Associate to join our team in Deer Park, NY. As a member of our sales team, you'll be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and processing transactions accurately and efficiently using the POS system.We offer a competitive $13-$15 per...

  • Part-Time Sales and Customer Service Representative

    11 hours ago

    Deer Park, New York, United States Reebok Full time

    About the Job:We are seeking a highly motivated and customer-focused Part-Time Sales and Customer Service Representative to join our team at Reebok. As a Sales Associate, you will be responsible for creating an exceptional shopping experience for our customers by providing excellent service, sharing product knowledge, and building relationships.Key...

  • Customer Service Representative

    20 hours ago

    Deer Park, New York, United States CVS Health Full time

    Company Overview:CVS Health is a leading healthcare company that prioritizes customer-centric services. We strive to provide exceptional care and support to our customers, and we're looking for talented individuals like you to join our team.

  • Customer Service Representative

    1 week ago

    Deer Park, New York, United States Stop & Shop Full time

    About Stop & ShopAt Stop & Shop, we strive to create a work environment that values diversity, equity, and inclusion. We believe that by celebrating our differences and promoting a culture of belonging, we can better serve our customers and drive business success.Our commitment to putting the customer first is reflected in everything we do. From maintaining...

  • Customer Service Ambassador

    23 hours ago

    Deer Park, Washington, United States Domino's Pizza Full time

    Domino's Pizza is a dynamic company looking for talented individuals to join its team as Customer Service Representatives. As a representative, you will be the face of our brand and play a crucial role in delivering exceptional customer experiences. To succeed in this position, you must have a positive personality, a clear and highly energetic voice, and...

  • Insurance Customer Service Representative

    3 weeks ago

    Deer Park, Texas, United States Kicker Insures Me Agency Full time

    We are Kicker Insures Me Agency, a team of people helping people. Our independent insurance business is built on the relationships we foster within our Team, clients, potential clients, community and the companies we work with.Why Choose Us?We work for our clients, not one insurance company. This allows us to offer tailored solutions that meet their unique...