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Bilingual Customer Service Rep

3 months ago

Brooklyn, United States Kelly Services Full time
Job DescriptionJob Description

For those who want to keep growing, learning, and evolving. We at Kelly Services hear you, and we’re here for you We’re seeking a Customer Service Rep to work at a premier company in Brooklyn. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation:
$18.00
Hours 9am-530pm Monday Thru Friday
Contract to Hire position thru Kelly Services
Position will be working onsite in Brooklyn, Ohio

Why you should apply to be a Customer Service Rep:
• Opportunity to work at a premier company in Brooklyn
• Supportive and cooperative work environment
• Full-time position with benefits (after Temp period)

What’s a typical day as a Customer Service Rep? You’ll be:
• Maintaining the highest levels of customer service excellence
• Responding to customer inquiries via email or phone
• Providing in-depth support for the use, care, and technical aspects of the product
• Demonstrating a friendly and cooperative attitude with internal and external customers
• Ensuring the highest accuracy of data entry functions
• Consistently adhering to business procedures
• Providing administrative support to multiple departments
• Reporting to the Customer Service Manager

This job might be an outstanding fit if you:
• Have a High School Diploma or Equivalent (GED)
• Possess excellent speaking and writing skills
• Have one year or more of customer service experience in an office setting
• Have excellent verbal skills, written and oral, including correct grammar and spelling
• Are competent in performing multiple tasks
• Have competency in computer skills, including Microsoft Office Word, Excel, and Outlook
• Have a strong work ethic
• Are detail-oriented

Preferred Qualifications:
• College, certification, or formal training
• Exposure to a web-based customer service ticket system, such as Groove, ZenDesk, FreshDesk, or SharePoint
• Two years or more of customer service experience in a call center environment
 

Company DescriptionSimply put. We’re the experts. Seriously. Our recruiters are deeply rooted in the markets they serve, which means we understand what it takes to succeed, have industry connections, and the inside scoop no one else has. Plus, at Kelly, we are real people seeing beyond just a resume. This means you’re getting a level of personal attention you don’t get from an algorithm and access to opportunities that would never occur to an outsider.

So what are you waiting for? Find your next role with a fast, personalized job search that never costs you anything.Company DescriptionSimply put. We’re the experts. Seriously. Our recruiters are deeply rooted in the markets they serve, which means we understand what it takes to succeed, have industry connections, and the inside scoop no one else has. Plus, at Kelly, we are real people seeing beyond just a resume. This means you’re getting a level of personal attention you don’t get from an algorithm and access to opportunities that would never occur to an outsider.\r
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So what are you waiting for? Find your next role with a fast, personalized job search that never costs you anything.