Telephone Service Rep

3 weeks ago


Brooklyn, United States Medstar Full time

Thetelecommunications team at MedStar Harbor Hospital has a PRN opening for aTelephone Service Rep, which is the first point of contact for callers and willprovide general information. This department is open 24/7 and the idealcandidate will have open availability to fill in as needed during the week and on weekends.

This position will primarily cover overnight shifts during the week and rotating weekends.

This PRN position is part time, as needed, and the number of hours worked each week will vary. PRN positions are generally not eligible for benefits.

Education

  • High School Diploma or GED or equivalent required.
  • Knowledge of medical terminology preferred.
Experience
  • 3 months switchboard and receptionist experience required.
Knowledge, Skills, and Abilities
  • Excellent customer services skills.
  • Typing and computer skills.
  • Ability to work independently.
  • Verbal and written communication skills.
Maintains the hospital-wide phone directory including emergency and pager numbers for physicians, departmental leadership and professional staff. Utilizes and maintains this information in accordance with the hospital's confidentiality policies. Provides assistance during emergency situations, notifying proper internal and external authorities. Maintains open lines of communications during crisis situations. Utilizes all available emergency guidelines to effectively manage critical situations such as CODES, reports of fires, elevator problems and phone outages. Provides information to callers, including general hospital information and directions; processes and directs incoming and outgoing calls utilizing the Intellidesk system, adhering to hospital and departmental standards. Records and reports all troubles with visitors, patients, and telephones to the proper authority. Sends regular, emergency, conference, visiting hours ending, and information desk closing pages via intercom and beeper. Tests and documents code blue and panic alarms systems. Directs all visitors, callers, and staff their proper destination.

  • Brooklyn, New York, United States MetroPlus Health Plan Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About MetroPlusHealthMetroPlusHealth provides the highest quality...


  • Brooklyn, New York, United States MetroPlus Health Plan Full time

    Empower New Yorkers with Healthcare AccessMetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that healthcare is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About MetroPlusHealthMetroPlusHealth provides...


  • Brooklyn, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Customer Service Rep. {Clinton Hill}** 351555BR Retail Banking Customer Service Brooklyn , NY March 1, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank,...


  • Brooklyn, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepAbout the Role:As a Customer Service Rep at Domino's, you'll be the face of our brand, providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining the front of the store to ensure a clean and welcoming environment.Key...


  • Brooklyn, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepAs a Customer Service Rep at Domino's, you'll be the face of our brand, providing a positive experience for our customers. Your responsibilities will include:Key Responsibilities:Greet customers and provide a welcoming atmosphereTake customer orders accurately and efficientlyEnsure the front of the store is clean and...

  • Customer Service

    5 months ago


    Brooklyn, United States Institute for Community Living , Inc. Full time

    ** Customer Service Rep-64512206** Job Category: Human/Social Services Requisition Number: CUSTO002986 Showing 1 location Job Details Description NOTE: All applicants must comply with ICL/NYCs vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with...


  • Brooklyn, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled and friendly Customer Service Rep to join our team at Domino's Nostrand Ave restaurant.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sale SystemEnsure orders are organized and accurateContribute to a clean and welcoming...

  • Client Services Rep

    2 weeks ago


    Brooklyn, United States BHIRED Full time

    A growing home healthcare company is seeking a dedicated Client Services Representative to handle client follow-ups and dispatching services. This mid-level role requires a candidate with strong communication and computer skills who can efficiently manage various aspects of the home healthcare service process. The ideal candidate will play a key role in...

  • Client Services Rep

    2 weeks ago


    Brooklyn, United States BHIRED Full time

    A growing home healthcare company is seeking a dedicated Client Services Representative to handle client follow-ups and dispatching services. This mid-level role requires a candidate with strong communication and computer skills who can efficiently manage various aspects of the home healthcare service process. The ideal candidate will play a key role in...


  • Brooklyn, United States Housing Works Full time

    Description Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Job candidates should be aware that scammers may pose as employers and...


  • Brooklyn, United States Housing Works Full time

    Description Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Job candidates should be aware that scammers may pose as employers and...

  • L1 / Break Fix Role

    4 weeks ago


    Brooklyn, United States Winston Staffing Service Full time

    Flatbush Brooklyn Oniste Contract Role.Large Organization, possibility of contract to hire The Service Desk Agent escalates unresolved problem/issues/requests to the proper tier 2 and 3 support team. Troubleshooting basic end user issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support....


  • Brooklyn, New York, United States CITY OF NEW YORK INC Full time

    The Eligibility Information Services Unit is responsible for providing information to Medicaid providers on Medicaid eligibility requirements that are mandated by the state and federal governments.These providers include community-based organizations, hospitals, and article 28 facilities, prenatal care providers, Facilitator Enrollers, health plans and...


  • Brooklyn, United States One Brooklyn Health, Inc. Full time

    Answers telephones, maintain neat and safe work environment. File and support patient service activities, provide general reception responsibilities. Provides physician(s) or other Health Care Provider with a copy of their appointments for the day at Patient, Associate, Service, Retail, Healthcare, Medical, Billing, Records


  • Brooklyn, United States One Brooklyn Health Full time

    Overview The Patient Service Associate will perform all clerical functions related to patient services to include, but is not limited to, answering telephones, recording messages and making appointments, registering patients for appointments, scheduling patient appointments, request/obtain medical record for visit, medical records maintenance, and general...


  • Brooklyn, New York, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Operate all equipment and maintain a clean and safe working environment.Stock ingredients from delivery area to storage, work area, and walk-in cooler.Prepare product and receive and process telephone orders.Take inventory...

  • Sales Representative

    2 weeks ago


    Brooklyn, New York, United States BHIRED Full time

    Job Title: Sales Rep Job Summary: We are seeking a highly motivated and results-driven Sales Rep to join our team at BHIRED. The ideal candidate will have a proven track record of success in sales and customer service, with a strong ability to build relationships and drive revenue growth. Responsibilities: * Gather information from potential customers to...


  • Brooklyn, New York, United States AutoZone Full time

    Job SummaryWe are seeking a highly motivated and experienced Territory Sales Manager to join our team at AutoZone. As a key member of our sales team, you will be responsible for maintaining strong relationships with current and existing Commercial customers, while obtaining new business with shop owners in the designated territory.Key ResponsibilitiesDevelop...


  • Brooklyn, United States Brooklyn Hospital Center Full time

    RequirementsAssociates DegreeBachelor's Degree - HIGHLY PREFERREDAt least three (3) years of progressively responsible administrative/office management experiences or current enrollment/completion of healthcare administration/management program with relevant work experience.Superior customer service skillsFluent in oral and written EnglishStrong...


  • Brooklyn, New York, United States Blackbird Recruiting Full time

    Job Title: Agent Support RepresentativeJob Summary: We are seeking a highly skilled Agent Support Representative to join our team at Blackbird Recruiting. As a key member of our support team, you will be responsible for providing exceptional sales service support and experiences to our agents.Responsibilities:Provide high-quality sales support to agents by...