Customer Service

3 weeks ago


New York, United States Matrix Executive Search, LLC Full time
Job DescriptionJob Description

A dynamic, growing company that specializes in fit standardization and supply chain technology for the apparel industry is seeking a Customer Service - Sales Administrator who exemplifies the following skills and qualities:

Responsibilities:

● Effectively communicates and takes incoming calls from customers in regards to new orders and/or inquiries on existing orders

● Efficiently follow-up on customer inquiries and directs inquiries to the appropriate department

Provide support to Sales Director and assist with both internal and external sales documents

● Works closely with marketing team and other internal teams on shipments for trade shows and events

● Maintenance of department file folders and organizational systems

● Supports global and local shipping and distribution teams

● Other additional customer service and administrative responsibilities as assigned

Requirements:

● Strong professional verbal and written communication skills

Spanish language skills a plus.

● Ability to manage, sort, prioritize and respond to a high volume of incoming emails and correspondence

● Strong, proactive, and friendly customer service skills

● Proficient with Microsoft Office (Specifically Excel), G-Suite, Netsuite is a plus

● MUST have strong customer service skills

● Meticulous organizational skills

● Ability to multitask efficiently

● Minimum 2 years experience in an office environment

 

Company DescriptionA dynamic, long-term established growing company specializing in technological solutions to the fashion/apparel industry.Company DescriptionA dynamic, long-term established growing company specializing in technological solutions to the fashion/apparel industry.
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