Customer Service-donor Services
3 weeks ago
Raiser's Edge a plus
Key duties:
- Good written and verbal communication skills. Tactful, patient and professional. Lots of multitasking.
- Answering busy phones/emails and being able to speak/write comfortably about the work that we do
- Taking credit card donations and handling sensitive information in a professional manner
- Data entry into Raiser's Edge and other web platforms
- Preparing packets, mailings for delivery via US Government Client, FedEx
- Including, but not limited to faxing, filing, photocopies, and other general office duties
Prerequisites:
- Knowledge of Raiser's Edge is preferred
- Knowledge of Microsoft Office (Word, Excel) a must
- Knowledge of Google/Gmail is a must
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