Patient Services Representative
3 weeks ago
We would prefer the candidate to have medical office experience, excellent customer service skills, critical thinking and the ability to work independently. They should be patient focused.
Requirements:
Education: High School Diploma or equivalent
Skills: Knowledge of Medical Terminology, strong interpersonal skills; demonstrates
the ability to handle multiple tasks; demonstrates the ability to prioritize and organize
work, completing assignments in a timely and accurate manner.
Experience: 2 yr experience in a clerical role in a healthcare environment
Essential Functions of the Job:
1. Answers telephones properly, courteously, and tactfully with the public, physicians,
outside businesses, and other departments. Directs calls to the appropriate party and
transfers when appropriate. Takes complete and accurate messages
2. Responds to phone messages in a timely manner
3. Facilitates patient appointments and referrals in a timely, efficient and friendly manner
4. Registers, pre-certifies and schedules patients accurately and in a timely manner
5. Verifies patient’s eligibility of insurance utilizing assigned tools and resources, updates
demographic and insurance as needed and copies information into the patient’s account
6. Obtains demographic and insurance information from patient in a pleasant, efficient
manner and inputs data accurately into the patient management system
7. Prepares or assists patients to acquire financial estimate of the anticipated price for the
services to be rendered prior to the performance of services and communicates the
information to the patient
8. Processes and maintains all patient schedules for area of responsibility, runs schedules
daily, forwards to appropriate departments and/or individuals in a timely manner.
Communicates schedule changes as needed
9. Provides general reception duties including; greeting and assisting customers in a timely
and courteous manner with a willing and helpful attitude
Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.
Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.Company DescriptionPride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.\r
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Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.\r
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Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.
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