P/T Patient Service Representative

2 months ago

Teaneck, United States Regional Women's Health Group Full time

** P/T Patient Service Representative - Part-time 25 hours/week 5 hrs/day**

**Job Category****:** none **Requisition Number****:** PATIE003826 Showing 1 location **Job Details**

**Description**

The Patient Service Representative (PSR) will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

* Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.

* Greet patients/visitors and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.

* Explain financial requirements to patients; collect and record copays as required.

* Perform registration functions for new and existing patients.

* Schedule patient appointments per guidelines given and finalize patient schedules for previous day.

* Maintain confidentiality regarding all patients.

* Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.

* Other duties as assigned.

Qualified candidates can:

* Adapt to changing priorities and business needs

* Be flexible and not easily flustered

* Give great customer service

* Work in a fast-paced innovative environment

* Focus on what is best for the team over the individual

* **Work 25 hours per week - 5 hours daily, M-F**

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

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