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Inside Sales Customer Service
1 month ago
Certified Alarm Systems is seeking Inside Sales-Customer Service Agents to Join our team You will seek customers to drive company revenue
Responsibilities:
Answering customer questions about the company, products, or services
Resolving customer complaints
Directing customers to the right department or supervisor
Taking orders or processing payments
Making changes to customers' accounts
Handling returns and exchanges
Addressing billing concerns
Keeping records of customer interactions
Selling products and service
Qualifications:
* Customer service, sales or related experience
* Ability to build rapport with clients
* Driven and motivated
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