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Sales Coordinator

3 months ago

Addison, United States Johnson Service Group Full time
Job DescriptionJob Description

Under the direction of the Director of Customer Service, the Sales Coordinator will perform duties to support the Inside Sales Team. The Sales Coordinator complies with company policies, procedures and applicable government regulations. Job duties will include:

 

Duties and Responsibilities:

 

· Sales Opportunity Pipeline

o Records and tracks project lettings in ‘real time’ monitoring changes to project lettings & updating them in NetSuite

o Monitors list of quotes and 'non-converted/expired quote' loss reason analytics

o Assists with credit process, obtaining information for new customers and communicating acceptance/denial, terms of credit, and any other issues

o Responds to customer service issues, drawing requests, resolving complaints concerning invoicing, shipping, or product problems

 

 

· Demand Planning

o Monitors inventory levels for transfer material between plants to ensure just in time inventory for customer shipments

o Conducts two-way communication with the customer regarding order fulfillment and customer needs

o Interfaces with the Customer Order Fulfillment Representative for expedited delivery and scheduling issues

o Executes ‘exception’ guidelines for order changes after order acknowledgement with respect to changes to quantities, timing, part changes, etc.

o Communicates load schedule with customer, consisting of multiple early alerts and culminating with the 48hr. advanced shipment notice (ASN)

o Requests load moves due to customer request

 

 

· Cross-trained as a Customer Service & Order Fulfillment Representative, to serve in that function as needed, primarily as a backup.

· Perform other duties and assignments as directed by supervisor.

 

 

EDUCATION AND EXPERIENCE

 

High school diploma (or equivalent) with a minimum of three (3) years Outside Sales experience. Preference is for a Bachelor’s degree in business, engineering or related fields and some sales experience, or any equivalent combination of experience and training which results in the required knowledge, skills, and abilities. An advanced degree will be considered in place of work experience.

 

Experience in the Roadway Safety Industry or selling/marketing to Roadway Agencies is desirable. Experience in quoting and pricing structures is also desired. Preferred experience with Microsoft Word, Microsoft Excel, and NetSuite is highly desirable.

 

Highly motivated individual with success in sales, proven personal scheduling and time management skills, and outstanding interpersonal and organizational skills. Preferred experience with Microsoft Word, Microsoft Excel, and order entry systems is highly desirable.

Company DescriptionOur people and culture make JSG a great place to work. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals.

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.Company DescriptionOur people and culture make JSG a great place to work. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals.\r
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Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.\r
\r
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.