Desktop Systems Engineer

4 weeks ago

Bethesda, United States LCG, Inc. Full time
Job DescriptionJob Description

Location: Rockville, MD (Hybrid)

LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.

Position Description:

LCG is seeking a Desktop Systems Engineer (Mid) in a technical role responsible for preparing, deploying, and managing corporate desktop computing software and systems. This role involves performing advanced troubleshooting, configuration, and maintenance of hardware, software, and operating systems within an interconnected environment. The Desktop Engineer (Mid) will also be responsible for scripting, managing group policies, and collaborating with various IT teams to ensure the reliability, security, and performance of desktop systems.

Duties and Responsibilities:

· Prepare, deploy, and manage desktop computing software across the organization.

· Maintain, repair, upgrade, and configure hardware, software, and operating systems.

· Engineer and build processes to maintain PC builds.

· Utilize VBScript and batch scripting for automation and deployment tasks.

· Manage group policies and Active Directory, ensuring compliance with organizational standards.

· Provide prompt and effective technical support, including troubleshooting and problem resolution for desktop PCs, mobile devices, and peripherals.

· Respond to and resolve support requests in line with Service Level Agreements (SLAs).

· Coordinate with IT Service Center staff, Network Engineers, Server Administrators, and other technical teams to resolve issues.

· Ensure high levels of customer satisfaction through proactive communication, effective problem-solving, and timely follow-through.

· Administer and configure desktop systems, including software deployment, updates, and security patches.

· Maintain system documentation, including configuration settings, installation procedures, and maintenance records.

· Plan and execute preventive maintenance tasks to ensure system reliability and performance.

· Evaluate and implement new technologies and approaches to improve desktop operations and support.

· Work closely with Government personnel and other technical staff to plan, analyze, design, and implement new technologies.

· Participate in planning and analysis efforts related to hardware and software deployment.

· Provide guidance and support to junior technical staff, ensuring adherence to quality standards and procedures.

· Prepare procurement documentation for acquiring and installing spare parts and facilitating warranty maintenance calls.

Requirements:

· Bachelor's Degree in a relevant field is required.

· Minimum of 7 years of overall work experience, including at least 5 years of specialized experience in troubleshooting, configuring, and administering Windows systems.

· 5 years of experience in software distribution and troubleshooting.

· Strong experience with the Symantec Management Platform, Active Directory, and Windows Update processes is required.

· Certifications: A+, Microsoft 365 Certified: Endpoint Administrator Associate is required.

o Desired Certifications: Azure: Configuring and Operating Microsoft Azure Virtual Desktop, Azure: Endpoint Administrator.

· Advanced knowledge of Windows registry settings, file and folder security, and domain/user security.

· Experience with VBScript and batch scripting.

· Strong adherence to enterprise change management processes.

Strong technical skills in desktop system engineering, scripting, and software deployment.

· Excellent troubleshooting and problem-solving abilities.

· Strong communication and interpersonal skills, with the ability to work effectively with users, technical teams, and Government personnel.

· Ability to work independently and as part of a collaborative team.

· Adherence to quality standards and procedures, with a focus on customer satisfaction.

  • Ivanti Desktop Engineer

    4 weeks ago

    Bethesda, United States LCG, Inc. Full time

    Job DescriptionJob DescriptionLocation: Bethesda, MD (Hybrid)Required Clearance: Ability to obtain Public TrustLCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought...

  • Ivanti Desktop Engineer

    1 month ago

    Bethesda, United States LCG, Inc. Full time

    Job DescriptionJob DescriptionLocation: Bethesda, MD (Hybrid)Required Clearance: Ability to obtain Public TrustLCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought...

  • Ivanti Desktop Engineer

    2 weeks ago

    Bethesda, United States LCG, Inc. Full time

    Job DescriptionJob DescriptionLocation: Bethesda, MD (Hybrid)Required Clearance: Ability to obtain Public TrustLCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought...

  • Systems Administrator

    2 months ago

    Bethesda, United States BTI Full time

    Job DescriptionJob DescriptionBusiness Technology Integrators (BTI) Located in Upper Marlboro, Maryland  is looking for a Systems Administrator (MAC) Level III  for a position located in Bethesda MarylandDuties: The Desktop System Engineer – Mac serves as an additional escalation resource for the NIDDK Help Desk and computer user community. The Desktop...

  • Systems Administrator Level III

    2 months ago

    Bethesda, United States BTI Full time

    Job DescriptionJob DescriptionBusiness Technology Integrators (BTI) located in Upper Marlboro, Maryland is looking for a System Administrator  (Windows) Level  III for a position in Bethesda MarylandDuties: The Desktop System Engineer – Windows serves as an additional escalation resource for the NIDDK Help Desk and computer user community. The Desktop...

  • Systems Engineering Specialist

    5 days ago

    Bethesda, Maryland, United States Naval Sea Systems Command Full time

    Job SummaryWe are seeking a highly skilled Reliability and Maintainability Engineer to join our team at Naval Sea Systems Command. As a key member of our engineering team, you will be responsible for ensuring the reliability and maintainability of our ship systems.Key ResponsibilitiesReview Reliability and Maintainability (RandM) contract deliverables to...

  • Advanced Windows Systems Engineer

    1 week ago

    Bethesda, Maryland, United States BTI Full time

    Job OverviewBusiness Technology Integrators (BTI) is seeking a Systems Administrator (Windows) Level III to join our dynamic team. This role is crucial for ensuring the smooth operation of our desktop management services and supporting our IT user community.Key Responsibilities:The Systems Administrator will act as a key escalation point for the Help Desk...

  • Ivanti Systems Engineer

    2 weeks ago

    Bethesda, Maryland, United States LCG, Inc. Full time

    Position OverviewLocation: HybridRequired Clearance: Ability to obtain Public TrustLCG, Inc. is a distinguished minority-owned technology consulting firm, recognized for its commitment to delivering innovative solutions to over 40 federal agencies, including a significant number of the Institutes and Centers at the National Institutes of Health (NIH). With a...

  • Ivanti Desktop Engineer

    6 days ago

    Bethesda, Maryland, United States LCG, Inc. Full time

    Job DescriptionCompany OverviewLCG, Inc. is a leading technology consulting firm that has been a trusted partner to numerous federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). With over 25 years of experience, LCG has brought digitization and innovation to the Health and Human Services (HHS) and...

  • Desktop Support Specialist

    3 months ago

    Bethesda, United States LCG, Inc. Full time

    Job DescriptionJob DescriptionLocation: Bethesda, MD (Hybrid)LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human...

  • Desktop Support Technician, Associate

    4 weeks ago

    Bethesda, United States LCG Full time

    Location: Bethesda, MD (Hybrid) LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH...

  • Acoustic Systems Engineer

    2 weeks ago

    Bethesda, Maryland, United States PURVIS Public Safety Technology, Public Safety Management Systems Full time

    PURVIS Public Safety Technology is seeking a proficient Acoustics Engineer to deliver extensive engineering expertise in the realm of acoustic data acquisition and analysis tailored for Navy systems.Key Responsibilities:Conducting analysis of vibration and acoustic dataPerforming software acceptance evaluationsDeveloping and reviewing test...

  • Acoustic Systems Engineer

    2 weeks ago

    Bethesda, Maryland, United States PURVIS Public Safety Technology, Public Safety Management Systems Full time

    PURVIS Public Safety Technology is seeking a talented Electronics/Acoustics Engineer to deliver extensive engineering expertise in the realm of acoustic data acquisition and analysis for advanced Navy systems.Key Responsibilities:Conducting thorough vibration and acoustic data evaluationsPerforming software acceptance testing to ensure quality...

  • Linux GPU Systems Engineer

    2 weeks ago

    Bethesda, Maryland, United States Base-2 Solutions Full time

    Job Title: GPU Architect and System EngineerCompany: Base-2 SolutionsOverview:We are seeking a skilled professional to contribute to the advancement of GPU technology within Linux environments. The ideal candidate will possess a strong foundation in GPU architecture and system integration, focusing on performance optimization and reliability.Key...

  • Senior Systems Administrator

    2 weeks ago

    Bethesda, Maryland, United States BTI Full time

    Job OverviewBusiness Technology Integrators (BTI) is seeking a Senior Systems Administrator (Windows) Level III to join our team. This role is pivotal in ensuring the efficiency and security of our desktop systems.Key Responsibilities:The Senior Systems Administrator will act as a crucial escalation point for the Help Desk and the user community.Primary...

  • Mechanical Systems Engineer

    1 week ago

    Bethesda, Maryland, United States Delphinus Engineering Full time

    About the RoleWe are seeking a skilled Mechanical Systems Engineer to provide engineering and technical services to support surface fleet, submarine, and shore-based installations in support of Hull, Mechanical and Electrical (HM&E) machinery and systems.Key ResponsibilitiesProvide technical support for the removal, installation, modification, repair, and...

  • Systems Engineer

    2 weeks ago

    Bethesda, United States Acclaim Technical Services Full time

    Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top...

  • Linux Systems Administrator

    2 weeks ago

    Bethesda, Maryland, United States Leidos Full time

    Company OverviewAt Leidos, we are committed to delivering cutting-edge solutions through the dedication of our diverse and skilled workforce, all focused on ensuring our clients' success. We empower our teams, contribute positively to our communities, and adhere to sustainable practices. Our Mission, Vision, and Values are the foundation of our operations....

  • Mechanical Systems Engineer

    1 week ago

    Bethesda, Maryland, United States Delphinus Engineering Full time

    About the RoleWe are seeking a skilled Mechanical Systems Engineer to provide engineering and technical services to support surface fleet, submarine, and shore-based installations in support of Hull, Mechanical and Electrical (HM&E) machinery and systems.Key ResponsibilitiesProvide support to Naval personnel with the removal, installation, modification,...

  • Cybersecurity Systems Engineer

    1 week ago

    Bethesda, Maryland, United States McIntire Solutions Full time

    Job OverviewPosition: Information Systems Security EngineerLocation: Bethesda, MDMcIntire Solutions is looking for a skilled ISSE to provide support for our client in Bethesda.Key Responsibilities:Act as a security engineering representative on engineering teams focused on the design, development, implementation, and integration of secure networking,...