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Manager/Sales Professionals

3 months ago

Santa Fe, United States Diva Diamonds & Jewels Full time $100,000 - $150,000
Job DescriptionJob Description

A Retail Jewelry Manager plays a crucial role in overseeing the daily operations of a jewelry store. Below is a comprehensive job description for this position:

### Job Title: Retail Jewelry Manager

#### Job Summary:
The Retail Jewelry Manager is responsible for managing the overall operations of the jewelry store, ensuring exceptional customer service, and driving sales performance. This role involves staff management, inventory control, and maintaining the visual merchandising standards of the store.

#### Key Responsibilities:
- **Sales Management**: Drive sales by developing and implementing effective sales strategies and promotional activities. Monitor sales performance and set targets for the team.
- **Customer Service**: Ensure that customers receive outstanding service by training staff on customer interaction and product knowledge. Address customer inquiries and resolve complaints promptly.
- **Staff Management**: Recruit, train, and supervise sales associates. Conduct performance evaluations, provide feedback, and foster a positive team environment.
- **Inventory Control**: Manage inventory levels, conduct regular stock audits, and ensure the security of merchandise. Collaborate with suppliers and manage orders to maintain optimal stock levels.
- **Visual Merchandising**: Oversee the presentation of merchandise in line with company standards. Create attractive displays to enhance customer shopping experience and promote sales.
- **Financial Management**: Monitor store budgets, manage expenses, and report financial performance to upper management. Ensure compliance with company policies and procedures.
- **Marketing and Promotions**: Plan and execute in-store events and promotions to attract customers and increase sales. Collaborate with marketing teams for advertising efforts.
- **Compliance and Safety**: Ensure that the store complies with health and safety regulations and maintains a clean and safe environment for both customers and staff.

#### Qualifications:
- **Education**: High school diploma or equivalent; a degree in business, retail management, or a related field is preferred.
- **Experience**: Proven experience in retail management, preferably in the jewelry industry.
- **Skills**: Strong leadership and communication skills, excellent customer service abilities, and a keen eye for detail in visual merchandising.
- **Knowledge**: Familiarity with jewelry products and trends; knowledge of inventory management systems is a plus.

#### Working Conditions:
- Retail environment with a focus on customer interaction.
- May require working evenings, weekends, and holidays.

#### Benefits:
- Competitive salary and performance-based bonuses.
- Employee discounts on jewelry and merchandise.
- Opportunities for professional development and career advancement.

 

Company DescriptionDiva Diamonds is the luxury jeweler of Santa Fe. With a rich history of growth and success, Diva has made buying luxury jewelry exciting and enjoyable. With a great collection of large diamonds and exclusive timepieces you won’t want to work any where else.Company DescriptionDiva Diamonds is the luxury jeweler of Santa Fe. With a rich history of growth and success, Diva has made buying luxury jewelry exciting and enjoyable. With a great collection of large diamonds and exclusive timepieces you won’t want to work any where else.