Current jobs related to Customer Service Merchant - Atlanta - Universal Services
-
Merchant Services Incident Consultant
4 weeks ago
Atlanta, United States Motion Recruitment Partners, LLC Full timeOutstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Merchant Services Incident Consultant in Dallas, TX, Des Moines, IA, Atlanta, GA or Tempe, AZ (Hybrid). Group: Merchant Services business side not technology Work with the brightest minds at one of the largest financial institutions in the world. This is a...
-
Atlanta, Georgia, United States Motion Recruitment Partners Full timeJob Title: Merchant Services Incident Resolution SpecialistJob Summary: We are seeking a highly skilled Merchant Services Incident Resolution Specialist to join our team at Motion Recruitment Partners. As a key member of our team, you will be responsible for resolving complex incidents related to merchant services, ensuring minimal disruption to our clients'...
-
Customer Service Specialist
4 weeks ago
Atlanta, United States prodware Solutions Full timeWe are seeking a Services Customer Support Representative to join our team. The Customer Support Representative is responsible for handling incoming calls from brokers, clients, merchants, and financial institutions. These calls relate to checking accounts, debit card issues, ACH transfers, bill payments, etc. The successful candidate will provide...
-
Customer Service Representative
2 months ago
Atlanta, United States ZBS POS Full timeAt Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv - the leading...
-
Customer Service Representative
4 weeks ago
Atlanta, United States ZBS POS Full timeAt Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv - the leading...
-
Customer Service Representative
2 weeks ago
Atlanta, United States ZBS POS Full timeAt Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv - the leading...
-
Customer Service Representative
2 months ago
Atlanta, United States ZBS POS Full timeAt Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv - the leading...
-
Customer Service Representative
2 weeks ago
atlanta, United States ZBS POS Full timeAt Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv - the leading...
-
Customer Service Representative
2 months ago
Atlanta, United States ZBS POS Full timeAt Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv - the leading...
-
Merchant Services Contract Manager
4 weeks ago
Atlanta, Georgia, United States Bank of America Full timeJob DescriptionAt Bank of America, we are committed to helping our clients achieve their financial goals through innovative payment solutions. As a Contract Manager for Merchant Services, you will play a critical role in developing and delivering payment solutions that meet the needs of our clients.ResponsibilitiesDevelop and negotiate complex contracts with...
-
Merchant Services Incident Resolution Specialist
2 weeks ago
Atlanta, Georgia, United States Motion Recruitment Partners Full timeJob Summary We are seeking a highly skilled Merchant Services Incident Resolution Specialist to join our team at Motion Recruitment Partners. As a key member of our team, you will be responsible for collaborating with client personnel in Business Execution, monitoring and assessing incoming incident reports, and conducting initial analysis to identify...
-
Customer Service Representative
1 month ago
Atlanta, Georgia, United States ZBS POS Full timeAbout ZBS POSZBS POS is a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. Our mission is to provide cutting-edge payment technology to the hospitality and retail industry.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer...
-
Customer Service Representative
2 weeks ago
Atlanta, Georgia, United States REPAY Full timeAbout REPAYREPAY is a leading financial technology and payment processing company headquartered in Atlanta, Georgia. We enable our customers to accept payments anytime, anywhere, and through any channel, providing a secure, seamless, and enjoyable payment experience for end consumers.About the RoleWe are seeking an experienced Customer Service Representative...
-
Senior Credit Risk Manager
1 day ago
Atlanta, United States Worldpay Full timeJob Description Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly...
-
Field Customer Success Manager
2 weeks ago
Atlanta, Georgia, United States Auctane Full timeAbout UsAuctane is a leading provider of shipping and software solutions, dedicated to helping businesses succeed in the ever-evolving e-commerce landscape. Our mission is to fuel commerce through exceptional delivery, making it possible for merchants to meet the rising expectations of their customers worldwide.The RoleWe are seeking a highly skilled Field...
-
Technical Support Specialist
4 weeks ago
Atlanta, United States ZBS POS Full timeAt Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv - the leading...
-
Technical Support Specialist
2 months ago
Atlanta, United States ZBS POS Full timeAt Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv - the leading...
-
Technical Support Specialist
4 weeks ago
Atlanta, United States ZBS POS Full timeAt Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv - the leading...
-
Customer Success Associate
4 weeks ago
Atlanta, United States Endeavor Full timeAbout Wayflyer Wayflyer is revolutionising eCommerce by levelling the playing field for founders across the world. Our first product, the Merchant Cash Advance, solves a major pain point for brands: access to short-term finance to fund inventory and marketing spend. Since launching in April 2020, we’ve deployed over $3.3bn in funding to over 4,000...
-
Atlanta, United States Worldpay Full timeJob Description Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly...
Customer Service Merchant
2 months ago
Job Title: Customer Service Merchant Representative
Department: Merchant Services
Job Type: [Full-Time/Part-Time/Contract]
About Universal Services: Universal Services is a leading provider of comprehensive financial solutions and merchant services. Our mission is to empower businesses with the tools they need to succeed, offering exceptional support and innovative services to our clients. We are currently seeking a dedicated and skilled Customer Service Merchant Representative to join our team.
Job Summary: As a Customer Service Merchant Representative at Universal Services, you will be responsible for delivering outstanding support to our merchant clients. Your role will involve managing inquiries, resolving issues, and ensuring a seamless experience with our financial products and services. A good credit score is required to fulfill the responsibilities associated with this position, given its significance in handling merchant accounts and financial transactions.
Key Responsibilities:
Customer Support: Serve as the primary contact for merchants, addressing their inquiries and concerns related to financial products, services, and account management.
Account Management: Assist merchants with account setup, transaction processing, and issue resolution. Maintain accurate records of all interactions and transactions.
Credit and Risk Management: Maintain a good credit score and assist with evaluating creditworthiness for merchant accounts. Support risk management efforts and ensure compliance with financial regulations.
Problem Resolution: Identify and resolve complex issues related to merchant accounts, transactions, and financial discrepancies. Escalate unresolved issues to higher management when necessary.
Communication: Provide clear and effective communication to merchants via phone, email, and chat. Ensure that all information provided is accurate and helpful.
Documentation: Accurately document all interactions and transactions within company systems. Generate and review reports related to merchant activities and financial performance.
Process Improvement: Contribute to the enhancement of customer service processes and procedures. Stay informed about industry trends and company policies to provide up-to-date information.
Qualifications:
Education: High school diploma or equivalent required; associate’s or bachelor’s degree in business, finance, or a related field preferred.
Experience: Prior experience in customer service, particularly within the financial or merchant services sector, is advantageous.
Credit Score: A good credit score is essential for this role due to its involvement in managing financial aspects of merchant accounts.
Skills:
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Proficiency in customer service software and financial systems.
- Attention to detail and strong organizational skills.
- Ability to work both independently and collaboratively within a team.
Attributes:
- High level of professionalism and integrity.
- Ability to manage sensitive information with confidentiality.
- Commitment to delivering exceptional customer service.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Generous paid time off and holidays.
- Opportunities for professional growth and development.
How to Apply: To apply, please send your resume and a cover letter outlining your relevant experience and qualifications to [application email/portal].
Universal Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company DescriptionAt Universal Services, we pride ourselves on being the go-to solution for all your needs. Established with the mission to deliver exceptional service and unparalleled craftsmanship, our team of skilled professionals is dedicated to making you better and seamless and stress-free.With years of experience under our belt, we offer a comprehensive range of services, including but not limited to, plumbing repairs, electrical fixes, carpentry, painting, and general home improvement projects. Whether it’s a leaky faucet, a flickering light, or a room that needs a fresh coat of paint, our experts are equipped to handle it all with precision and care.
We believe in putting our customers first, which means we prioritize clear communication, reliable scheduling, and transparent pricing. Our commitment to quality workmanship ensures that every job is done right the first time, giving you peace of mind and satisfaction.
At Universal Services, no job is too big or too small. Our mission is to provide you with dependable, high-quality handyman services that make your life easier and your space more enjoyable. Trust us to be your reliable partner in maintaining and improving your home or businessCompany DescriptionAt Universal Services, we pride ourselves on being the go-to solution for all your needs. Established with the mission to deliver exceptional service and unparalleled craftsmanship, our team of skilled professionals is dedicated to making you better and seamless and stress-free.\r
\r
With years of experience under our belt, we offer a comprehensive range of services, including but not limited to, plumbing repairs, electrical fixes, carpentry, painting, and general home improvement projects. Whether it’s a leaky faucet, a flickering light, or a room that needs a fresh coat of paint, our experts are equipped to handle it all with precision and care.\r
\r
We believe in putting our customers first, which means we prioritize clear communication, reliable scheduling, and transparent pricing. Our commitment to quality workmanship ensures that every job is done right the first time, giving you peace of mind and satisfaction.\r
\r
At Universal Services, no job is too big or too small. Our mission is to provide you with dependable, high-quality handyman services that make your life easier and your space more enjoyable. Trust us to be your reliable partner in maintaining and improving your home or business
