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Lead Field Technician

2 months ago

Roseville, United States HomeSmiles Sacramento Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Company Overview
HomeSmiles is the one-stop shop for safe and preventative property maintenance solutions. Our 18-point service offerings protect our clients and their investments from dangerous conditions and unexpected repairs. HomeSmiles core services are: Gutter cleaning, Dryer Vent Cleaning, Window washing, and Power Washing. We use state-of-the-art equipment to provide quick and easy solutions to all of our customers maintenance needs.

Benefits/Perks
  • Medical, Dental, and Vision Benefits
  • Paid Sick Days
  • Competitive Pay
As a Lead Field Technician at HomeSmiles, you should have excellent customer service, troubleshooting skills, and the ability to adapt to a changing work schedule. A top-level Lead Field Technician efficiently manages all service callouts, providing high-quality service and maintenance for any job size.

Responsibilities
  • Respond to field dispatches.
  • Meet with the client to greet and discuss scheduled services.
  • Ensure the client signs the Terms and Conditions before work begins.
  • Conduct routine property maintenance onsite.
  • Inspect and troubleshoot equipment failures.
  • Maintain equipment stock in the company vehicle.
  • Generate post-job customer reports using a mobile tablet.
  • Oversight of Field Technician onboarding and training.
  • Please note that HomeSmiles technicians will not amend or repair any client property.
Qualifications
  • Property Maintenance experience
  • High school diploma or GED.
  • Ability to travel and work according to a changing schedule.
  • Excellent time management skills.
  • Ability to problem-solve.
  • Physically fit and able to work with heavy equipment.