Customer Service Receptionist

3 weeks ago


Charlotte, United States Superior Insurance Full time $14 - $15
Job DescriptionJob Description

We are seeking a bilingual Customer Service Receptionist to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints, processing payments, providing receipts, filing, etc.
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionWhen you qualify to become a part of the Superior Insurance family, you’ll enter a business environment unlike any other. We choose our new agents just as carefully as you choose your business relationships. Integrity, drive, focus and honesty – these are the requisite elements to become a successful part of the Superior family.Company DescriptionWhen you qualify to become a part of the Superior Insurance family, you’ll enter a business environment unlike any other. We choose our new agents just as carefully as you choose your business relationships. Integrity, drive, focus and honesty – these are the requisite elements to become a successful part of the Superior family.
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