Current jobs related to Customer Support Representative - Framingham - Complete Staffing Solutions

  • Customer Service Representative

    2 days ago

    Framingham, Massachusetts, United States TalentBurst Full time

    Customer Service RepresentativeAt TalentBurst, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and social media.Key Responsibilities:Respond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    2 weeks ago

    Framingham, Massachusetts, United States LanceSoft Full time

    Job Title: Customer Service RepresentativeLanceSoft is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Job Summary:As a Customer Service Representative,...

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States Domino's Franchise Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our pizza team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the success of our franchise.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    2 weeks ago

    Framingham, Massachusetts, United States The Fountain Group Full time

    The Fountain Group is seeking a skilled Customer Service Representative to join our team. This is a remote opportunity to work with a prominent client, providing exceptional customer service and support.$22.00/HR to start W23-month contract - (potential to extend / convert based on performance & budget). (100% remote working 10AM-6PM EST)As a Customer...

  • Customer Service Representative

    2 days ago

    Framingham, Massachusetts, United States LanceSoft Full time

    Job Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at LanceSoft, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, chat, and social media. You will be the face of our company, ensuring that our customers receive timely and...

  • Customer Service Representative

    1 week ago

    Framingham, Massachusetts, United States LanceSoft Full time

    Job Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at LanceSoft, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, chat, and social media. You will be the face of our company, ensuring that our customers receive timely and...

  • Customer Service Representative

    3 days ago

    Framingham, Massachusetts, United States Randstad Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Responsibilities* Respond...

  • Customer Service Representative

    2 weeks ago

    Framingham, Massachusetts, United States Professional Staffing Group Full time

    Customer Service Representative OpportunityA leading nonprofit organization in Framingham, MA is seeking a skilled customer service representative to join their team. As a customer service representative, you will be responsible for collecting and entering pertinent information from callers into the system, identifying and evaluating their needs, and...

  • Customer Service Representative

    3 weeks ago

    Framingham, Massachusetts, United States The Fountain Group Full time

    The Fountain Group is seeking a skilled Customer Service Representative to join our team. This is a remote opportunity to work with a prominent client, providing exceptional customer service and support.Job Description:Provide top-notch customer service via phone, email, chat, and social media.Respond to customer inquiries, resolve issues, and document...

  • Customer Service Representative

    2 weeks ago

    Framingham, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Greeting customers and ensuring a positive and engaging experienceProcessing customer orders using our Point of Sale systemMaintaining a clean and organized store...

  • Customer Service Representative

    1 week ago

    Framingham, Massachusetts, United States Randstad Full time

    At Randstad, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and promoting a positive company image. Responsibilities Respond to customer inquiries and concerns...

  • Customer Service Representative

    2 weeks ago

    Framingham, Massachusetts, United States LanceSoft Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "Provide exceptional customer service by responding to customer inquiries, resolving issues, and documenting interactions in a timely and professional manner.", "Responsibilities": ["Respond to customer inquiries via phone, email, and social media", "Resolve customer complaints and issues in a...

  • Customer Service Representative

    7 days ago

    Framingham, Massachusetts, United States Framingham Route 9 Full time

    Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our clients at Framingham Route 9. This role involves conducting a wide array of customer transactions, recommending products and services in conformance with established Bank objectives, and assisting customers with questions as...

  • Customer Service Representative

    7 days ago

    Framingham, Massachusetts, United States TalentBurst Full time

    Job Summary:As a Customer Service Representative at TalentBurst, you will be responsible for answering toll-free customer service calls, responding to customer inquiries, and resolving standard customer complaints. You will also be responsible for documenting customer information in our tracking system and ensuring effective communication at all...

  • Customer Service Representative

    3 days ago

    Framingham, Massachusetts, United States Professional Staffing Group Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Professional Staffing Group. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    1 week ago

    Framingham, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a welcoming and engaging experience.Take...

  • Customer Sales Representative

    3 days ago

    Framingham, Massachusetts, United States SiteOne Landscape Supply, Inc. Full time

    About the Role:SiteOne Landscape Supply, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in the green industry.Key Responsibilities:Assist customers with their...

  • Customer Service Representative

    6 days ago

    Framingham, Massachusetts, United States Citizens Full time

    Job SummaryAs a Customer Service Representative at Citizens, you will play a vital role in delivering exceptional customer experiences in our branches. Your primary responsibility will be to greet customers, respond to their inquiries, and provide personalized advice and solutions to meet their financial needs.Key Responsibilities* Greet customers in our...

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States Citizens Financial Group, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Citizens Teller. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our customers, helping them achieve their financial goals and objectives.Key ResponsibilitiesProvide personalized service...

  • Customer Support Specialist

    1 month ago

    Framingham, Massachusetts, United States AlphaGraphics - US143 Full time

    Job Opportunity at AlphaGraphics FraminghamWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Support, Prepress and Design professional.Key Responsibilities:Provide exceptional customer service and support to clientsAssist in prepress and design processes, including layout and proofingCollaborate with other...

Customer Support Representative

3 months ago

Framingham, United States Complete Staffing Solutions Full time
Job DescriptionJob Description

Hiring for a fully remote Customer Service Representative role with a large retail company. 

Pay rate: $22/hr (will be same pay on perm side)
• Work Schedule: Tuesday-Saturdays 9-5. However, the team is flexible if there was another day off in the week the candidate would prefer off. Saturdays are required though. 

MUST HAVE:
At least two years of recent call center amd retail experience and experience with email/chat/social media customer service. 

JOB SUMMARY
Answer toll free customer service calls, and correspondences, including letters, internet e-mails, chat, and/or social media comments. Field customer questions, resolve standard customer complaints, document information in the customer tracking system and ensure effective communication at all levels. Monitor Facebook, Twitter, Instagram, TikTok and respond to customer comments/questions.

Duties and Responsibilities:
• Respond accurately, promptly and effectively to all forms of customer communication, including phones, letters, Internet e-mails, chat, social media referrals.
• Resolve difficult and sensitive customer issues in an objective and timely manner, using problem solving and negotiation skills.
• Communicate with District Managers, Store Managers and Home Office personnel to resolve customer problems and answer questions. Escalate serious issues to protect the company/brand.
• Document customers and store information in customer tracking system. Code correctly and provide continuous updates until the issue is resolved and ready to close.
• Promote a positive Company image in support of Customer Service objectives and mission statement.
• Make sound judgment calls that align with the brand, escalation and customer service policies for social media customer related issues by following social media moderation guidelines.
• Multitask in a fast-paced environment and moderate a high volume of inbound/outbound content to provide good customer service follow up and follow through
• Special projects/duties as assigned
Skills required to perform this job:
• Proven Conflict Management Skills
• Strong Analytical and Problem Solving Skills
• Good Listening Skills
• Organizational Skills
• Prioritizing skills and effective time management
• Flexibility
• Ability to multi-task
• Excellent Verbal and Written Communication Skills
• PC knowledge including email knowledge; Word and Excel preferred
• Typing Skills
• Social Media Moderation Experience Preferred
• Ability to Separate Emotion and respond objectively
• Works well in a team environment
• A min requirement for WIFI speed-high speed connection
• Need quiet workspace, free of background noise, and good for video meetings/chats