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Inside Sales Representative

3 months ago

Naperville, United States Emerge Professional Full time
Job DescriptionJob Description

We've partnered with a rapidly expanding organization specializing in outsourced customer service for the nation's top utility companies. With over three decades of experience, they've been safeguarding homeowners from unexpected repair costs for home systems, lines, and appliances. Operating across 16 states, they manage over 1 million repair and maintenance plans, ensuring homeowners avoid the hassle of sourcing repair professionals during emergencies.

The Inside Sales Representative position offers a chance to work alongside a professional team with ample opportunities for career growth. There's no cold calling involved; your primary task will be handling inbound calls and converting them into sales. Most importantly, you'll be providing peace of mind to homeowners when they face home system or appliance breakdowns.

REWARDS

  • $17.25 hourly pay + monthly bonus with Overall Total Expected Earnings ranging between $60k and $90k
  • Uncapped Bonus Structure
  • Comprehensive Benefits including Health, Dental, Vision, and 401k with company match
  • State of the Art Office
  • Significant potential for career advancement
  • No cold calling is involved


REQUIREMENTS

  • Proficiency in both English and Spanish for call handling
  • Prior experience in customer service and managing inbound calls
  • High school diploma or equivalent
  • Full-time availability
  • Must be able to commute to Naperville, IL


RESPONSIBILITIES

  • Handle inbound customer service calls effectively
  • Convert customer inquiries into sales opportunities
  • Maintain a consistently positive and professional demeanor throughout interactions

Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply