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Desktop Support/Tech Bar Opening

2 months ago

Jersey City, United States The Peak Organization Full time
Job DescriptionJob Description

We are seeking an experienced helpdesk, tech bar, desktop support technician to join our team We are looking for someone with a minimum of 2-3 years experience providing desktop support in a corporate setting preferably financial services or trading floor. This is a long term indefinite contract role with 40 hours per week required/expected.

Responsibilities:

  • Provide technical assistance with computer hardware and software in a walk up enviornment
    • Mid Level experience with Win10 OS, MS Teams, MS 365 Products, Iphone Basics, Wyse Terminals
    • Understanding of Virtualization, VDI theory, hands on experience with AV equipment
    • Build laptops and desktops
  • Resolve issues for clients in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT, customer service, or other related fields specifically financial services
  • Ability to build rapport with clients
  • Ability to communicate effectively with a management team that is not onsite
  • Professional presentation
  • Bilingual French/English preferred
  • Excellent punctuality and attendance
  • Reliable commuincation
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
Company DescriptionPeak Systems is a leading Information Technology service provider for nation’s top companies. We work with large teams of technicians coordinating IT projects for fortune 500 companies.

Our work is fast-paced, interactive, and hands –on and we offer opportunities for advancement and growth.Company DescriptionPeak Systems is a leading Information Technology service provider for nation’s top companies. We work with large teams of technicians coordinating IT projects for fortune 500 companies. \r
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Our work is fast-paced, interactive, and hands –on and we offer opportunities for advancement and growth.