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Job DescriptionJob DescriptionDescription:

About us

Maaco Collision Repair & Auto Painting is a small business in Wichita, KS. We are professional, agile and customer-centric.

Our work environment includes:

  • Growth opportunities
  • On-the-job training
  • Relaxed atmosphere
  • Company perks

Come Join our TEAM

We at Maaco Collision Repair and Auto Painting are looking for an experienced Inside Sales Associate to join our team. The successful candidate will be responsible for prospecting and developing relationships with potential customers, providing repair estimates, as well as providing sales support and customer service. The ideal candidate will have excellent communication and interpersonal skills, be highly organized and detail-oriented, and have a proven track record of success in customer service and sales.

Responsibilities:

  • Responsible for achieving the shop sales, conversion, retention, and dated-in numbers.
  • Is the primary source for winning new clients, creating a list of targets each week to call and visit.
  • Review every estimate to ensure each is written in-line with shop expectations.
  • Review every part order to ensure that it is in-line with the estimate.
  • Makes the final discount decisions, in-line with store profitability.
  • Negotiate repair costs and timelines with insurance adjusters, ensuring fair and accurate estimates.
  • Communicates with operations to get an updated list of customer vehicle delivery dates.
  • Strives to attain a 5-star shop service rating across all social media platforms.
  • Ensures that each member of the sales team is trained and remains current in their training.
  • Provides coaching on sales strategies to each estimator, following Maaco brand scripts.
Requirements:

Qualifications:

  • Strong Customer Service Skills
  • Be a team player
  • Valid Drivers License
  • Must be detail oriented
  • Directional and task driven
  • Adapt to fast paced environment
  • Be accountable
  • Be reliable
  • Have empathy for people and situations
  • Customer centric

Job Type: Full-time