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Service & Business Manager
2 months ago
The Service & Business Development Manager oversees the operations and ensures the smooth running of the Indianapolis office.
Service & Business Development Manager Responsibilities | WHAT YOU'LL BE DOING
- The primary focus is selling Zoom as the provider of all the drain and sewer products and services
- Find and create new sales leads from networking with our target audience.
- Perform market and client research.
- Dispatch technicians using Service Titan (CRM) to jobs throughout the day
- Develop strategic plans for optimized productivity
- Uphold standards of excellence
- Develop, implement, and maintain budgetary and resource allocation plans
- Recruit, onboard, and train high-performing employees to achieve sales,
profitability, market share, and business plan objectives - Provide guidance and feedback to help others strengthen specific knowledge/skill areas
- Oversee employees, establish a highly motivated work environment, and create innovative approaches for improvement
- Minimum of 5 years experience as a service manager or business development manager
- Strong decision-making capabilities
- Above-average communication, collaboration, and delegation skills
- Ability to motivate and lead people, and hold employees accountable
- Proficient with various computer systems, experience with Service Titan preferred
- Familiarity with computer applications, including G-Suite
- Prior experience within a marketing and/or sales team preferred.
- Drive to connect with people.
- Confidence to make cold sales calls.
- Understanding of social media best practices.
- Excellent verbal & written communication.
- Excellent time management skills.
- Ability to adapt to changing situations.
- Efficiency with multi-tasking and reporting.
Service & Business Development Manager Benefits | WHAT WE OFFER
- Base plus bonus
- Medical Benefits
- Paid Sick Days / Holidays
- Company Mobile Phone & Tablet
- Recognition & Rewards
- Positive Team Atmosphere
- Career Advancement
- Paid Time Off / Holidays
- Company Gatherings
*Each location is independently owned and operated
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