Business Analyst
3 weeks ago
Job Summary:
We are seeking a highly skilled Business Analyst with a proven track record in claim management to join our dynamic team in Carmel, IN. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of the insurance industry, specifically in claims processing and management.
Responsibilities:
- Analyze current claim processes, identify areas for improvement, and develop recommendations for process optimization.
- Collaborate with stakeholders across various departments to gather requirements, document business processes, and create detailed process maps.
- Develop and maintain business requirements documents, use cases, and other supporting documentation.
- Conduct gap analysis between current and target states, identifying potential risks and mitigation strategies.
- Support the implementation of new claim systems or processes, ensuring a smooth transition.
- Provide ongoing analysis and reporting on claim performance metrics.
- Identify and resolve data quality issues related to claims data.
- Stay up-to-date with industry trends and best practices in claim management.
Qualifications:
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of [Number] years of experience in business analysis, with a focus on claim management
- Strong analytical skills and ability to translate complex data into actionable insights.
- Excellent written and verbal communication skills.
- Proficiency in using business analysis tools and techniques (e.g., BPMN, UML).
- Experience with claims processing systems and tools is a plus.
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