Residential Service Manager

3 months ago

Taylorsville, United States Recruiting Solutions Full time
Job DescriptionJob Description

Residential Service Manager –Electrical

 

A growing, established, and reputable company has an immediate opportunity for a Residential Service Manager. This position will be responsible for leading a team of service technicians in service repair and installing residential electrical. The successful candidate will have Three to Five (3 to 5) years of experience in running a service division of an electrical contractor.

 

Responsibilities include the overall profit and loss of the Residential Service Division of the Company. Runs an efficient and profitable service department through productive staffing, customer retention cost controls, achievement of goals, and accurate records for timely billing. In addition, ensures that the service technicians are efficient and effective when meeting the customers’ needs, and provide an excellent customer experience.

 

Essential Functions:

 

  • Ensures the team follows all electrical codes and standards.
  • Suggests ways to increase revenues and efficiency.
  • Determines the work schedule and assignments.
  • Completes installations and repairs as needed.
  • Oversees training and scheduling of both journeyman and apprentice electricians, which involves determining how to best use and grow each employee.
  • Prepares bids for jobs that require estimates and ensure that the job runs on or below.
  • Provides ongoing technical guidance and support to the team of electricians.
  • Field Visits with technicians to help diagnose and troubleshoot complicated electrical issues and provide viable solutions.
  • Hold technicians accountable to processes, refine procedures where needed and drive consistent remarkable customer experiences.
  • Deals with difficult customers and customer complaints.
  • Coordinates logistics for materials and equipment needed to complete the job.
  • Coordinates with other departments for labor, material, and equipment resources.
  • Attends weekly management accountability meetings.
  • Assists in the performance review and development planning of personnel.
  • Investigates accidents and other safety related issues and takes corrective action as needed.
  • Work closely with the office manager and ensure that invoices are generated and distributed to customers within three days of the close of the project.
  • Holds departmental meetings on a monthly basis.
  • Assists in the collection of past due accounts in working with the office manager.
  • Analyzes service productivity and recommends changes to improve customer service and profitability.
  • Develops and implements a marketing plan which promotes new and repeat business.
  • Follows up on part orders with the warehouse lead, and ensures the parts are available and staged for the technician’s job.
  • Responsible for managing all labor, materials, and equipment costs on a job, and for the overall department as it relates to the company’s profit and loss.
  • Undertake other duties as assigned by Management.

 

Essential Qualifications:

  • Educational and experience requirements include a high school diploma and a journeyman’s electrician license.
  • Previous sales and management experience of Three to Five (3 to 5) years in the electrical contracting industry.
  • Strong technical knowledge with the ability to read and understand technical specifications.
  • Strong computer skills and proficient with MS Office products.
  • Able to think creatively and solve problems.
  • Ability to work under pressure and handle stress.
  • Proven ability to coach and develop others.
  • Ability to comprehend, summarize, edit, and analyze data.
  • Must be well organized, and a self-starter.
  • Demonstrates project management and problem-solving skills.
  • Excellent customer service skills.

 

 

We are a recognized growing company in the industry yet small enough so that you will be recognized for the contributions you make. We are proud of our exciting and fast paced working environment.

 

Our company is an equal employment opportunity company. In addition to our excellent wages, we provide an entrepreneurial environment with opportunities for growth. We hire only the best and the brightest. If you consider yourself one of the best Service Managers in the area, please forward your resume today to Human Resources.

Company DescriptionGreat opportunity, and working environmentCompany DescriptionGreat opportunity, and working environment

  • Maintenance Technician I

    5 days ago

    Taylorsville, United States Highmark Residential, LLC Full time

    OverviewLocation: Maison's Landing Why Highmark Residential? Because every position is considered critical to Highmark's success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace! Why...

  • Service Support Agent

    6 days ago

    Taylorsville, Kentucky, United States DCC Propane, LLC Full time

    Position Overview:The primary objective of this role is to deliver outstanding customer support to our clientele. This includes assisting customers by providing detailed product and service information in a courteous, confident, and articulate manner. Responsibilities may also encompass upselling and various inside sales tasks as designated. You will act as...

  • Experienced Store Manager for Automotive Services

    5 days ago

    Taylorsville, Indiana, United States Mavis Tire Supply Full time

    Automotive Store Manager - Join Our TeamMavis Tire Supply, a prominent name in the tire and automotive service industry, is excited to announce the opening of a new location. We are looking for skilled automotive sales professionals to fill the role of Automotive Store Manager.As a leader in the industry, Mavis offers a chance to be part of a successful team...

  • Customer Service Representative

    4 weeks ago

    Taylorsville, United States DCC Propane, LLC Full time

    The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer...

  • Customer Service Representative

    4 weeks ago

    Taylorsville, United States DCC Propane, LLC Full time

    Job DescriptionJob DescriptionThe primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the...

  • Administrative Assistant

    3 months ago

    Taylorsville, United States Lighthouse Real Estate Services Inc Full time

    Job DescriptionJob DescriptionLighthouse Real Estate Services, Inc. is seeking a high level dedicated person for data entry (accounting background required). The right person should be a quick learner and be on the cutting edge of technology. Our company is looking to refresh and refine its processes utilizing more of our systems capabilities to restructure...

  • Licensed Electrician

    5 days ago

    Taylorsville, Indiana, United States Recruiting Solutions Full time

    Job DescriptionLicensed ElectricianA reputable and expanding Electrical Contractor is in search of a skilled Licensed Electrician (Licensed in Indiana or a reciprocal state). The ideal candidate will possess a diverse background in industrial, residential, and commercial electrical work. Our company's growth has created a demand for a licensed Electrician...

  • Chief Executive Officer

    7 hours ago

    Taylorsville, Utah, United States FAMILY SUPPORT CENTER, THE Full time

    FAMILY SUPPORT CENTER, THEPosition Title: Chief Executive OfficerPosition Overview: The Chief Executive Officer will provide leadership and strategic direction for a dedicated team of approximately 50 staff members across multiple locations within the community. This role involves spearheading fundraising initiatives and fostering community engagement, while...

  • Executive Administrative Coordinator

    6 hours ago

    Taylorsville, Utah, United States Lighthouse Real Estate Services Inc Full time

    Job OverviewLighthouse Real Estate Services, Inc. is in search of a highly skilled and dedicated individual for the role of Administrative Assistant, with a strong emphasis on data management and entry, particularly in the accounting sector. The ideal candidate will be a fast learner, eager to embrace modern technology and enhance operational efficiency.Key...

  • Journeyman Electrician

    4 weeks ago

    Taylorsville, United States Recruiting Solutions Full time

    Job DescriptionJob DescriptionJourneyman Electrician    Stable, growth oriented Electrical Contractor is seeking an experienced Journeyman Electrician (Licensed in Indiana or reciprocal state). The ideal candidate will have experience working on anything from industrial, to residential, and commercial. The growth in our company has developed the need for...

  • Post Office Worker

    4 weeks ago

    Taylorsville, United States United States Postal Service Full time

    Postal courier person are being hired by USPS (United States Postal Service) which provides for career growth and development Do you want jobs that require no previous experience? The United States Postal Service is recruiting Postal Clerks all over the country and giving them numerous job opportunities without having to have any previous experience. It is...

  • Post Office Worker

    4 weeks ago

    Taylorsville, United States United States Postal Service Full time

    If you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...

  • FT Customer Service Leader

    1 month ago

    Taylorsville, United States Food Lion Full time

    Address: USA-NC-Taylorsville-629 C W Main Street Store Code: Store 00980 Front End (7217644) Company Overview Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY...

  • FT Customer Service Leader

    1 month ago

    Taylorsville, United States Food Lion Full time

    Address: USA-NC-Taylorsville-629 C W Main Street Store Code: Store 00980 Front End (7217644) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • FT Customer Service Leader

    1 week ago

    Taylorsville, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 389366_external_USA-NC-Taylorsville Address: USA-NC-Taylorsville-629 C W Main Street Store Code: Store 00980 Front End (7217644) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • Post Office Worker

    4 weeks ago

    Taylorsville, United States United States Postal Service Full time

    With the USPS currently hiring Mail Sortation Clerks, there has never been a better time to gain new skills and advance in your career. We are now recruiting nationwide with multiple jobs available in the largest federal agency that employs about 1 million people. USPS offers an excellent training program which ensures an easy transition into your new role...

  • Housing Manager

    2 months ago

    Taylorsville, United States Taylorsville- Christian Care Communities Full time

    Job DescriptionJob DescriptionHousing ManagerAs Kentuckys largest faith inspired, non-profit provider of senior living communities and long-term care, Christian Care is ready to welcome you to your new home. We offer carefree senior living, assisted living, skilled nursing care, hospital to home care, day care programs for those living with Alzheimers,...

  • Post Office Worker

    4 weeks ago

    Taylorsville, United States United States Postal Service Full time

    The United States Postal Service, USPS for short, is the largest federal establishment in the country. We currently have positions available all over America with this top federal agency that employs nearly one million Americans. Even if you have never worked before, our comprehensive training will enable you to fit right into any position as a new employee...

  • Client Relations Specialist

    6 days ago

    Taylorsville, Kentucky, United States DCC Propane, LLC Full time

    Position Overview:The main objective of this role is to deliver outstanding customer support to our clientele. This includes assisting customers by providing detailed product and service information in a courteous, engaging, and articulate manner. Responsibilities may also encompass upselling and other internal sales tasks as designated. You will act as the...

  • Commercial Relationship Manager

    3 months ago

    Taylorsville, United States First Community Bank Full time

    Job DescriptionJob DescriptionAt First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on "community banking," employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions and team...