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Customer Service

3 months ago

Miami, United States ABA Partners Full time
Job DescriptionJob DescriptionWe are seeking highly motivated and sharp individuals to join our customer service team as Entry Level Customer Service Representatives. In this role, you will be the face and voice of our company, providing top-notch assistance to our customers and ensuring their experience with us is nothing short of extraordinary. Your dedication to delivering outstanding service will contribute to our business's overall success and growth.
Responsibilities:- Provide accurate information and resolve customers' issues efficiently - Demonstrate a thorough understanding of our products and services to offer tailored solutions to customers.- Identify and escalate priority issues to the appropriate departments for quick resolution.- Maintain comprehensive knowledge of company policies, procedures, and promotions.- Strive to meet and exceed customer satisfaction and performance targets.- Collect and report customer feedback to help improve our products and services.
Requirements:- High school diploma or equivalent; some college education is a plus.- Excellent verbal and written communication skills.- A friendly and approachable demeanor with a natural ability to build customer rapport.- Strong problem-solving skills and the ability to think on your feet.- Demonstrated ability to work in a fast-paced and team-oriented environment.- A strong work ethic and a desire to learn and grow within the company.
Why Join Us:- Growth Opportunities: At ABA Partners, we believe in nurturing talent and providing opportunities for career advancement. We invest in our employees' development and provide the resources they need to succeed.- Supportive Environment: Our team is built on collaboration, respect, and mutual support. We foster a positive and inclusive workplace where everyone's contributions are valued.- Exciting Projects: As part of our team, you will have the chance to work on innovative marketing campaigns and contribute to the success of our clients.
If you are ready to kick-start your career in customer service with a dynamic direct marketing company, we want to hear from you Please send us your application, including your resume