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Customer Service

4 months ago


Minneapolis, United States Tide Cleaners Minneapolis Full time
Job DescriptionJob Description

We are now hiring for part time positions in our north west Minneapolis metro stores (Maple Grove & Plymouth). Come work for an exciting new franchise that is the fastest growing laundry & garment care brand in Minneapolis.

This is a great job for full time or part time college students or a second job working afternoons / weekends. Learn valuable customer service skills, while earning some extra spending money. We are looking for friendly & personable staff that can help customers looking to pick up or drop off their dry cleaning.

Multiple Shifts Available:
- Monday - Friday Afternoon / Closing Shift (2/3p-7p)
- Weekend Shifts (Saturday 9-4 and/or Sunday 11-4)

Wages are based on availability, experience and skill set.

Requirements/Responsibilities

What exactly would I do?
Tide Cleaners Customer Service Reps (CSR) will be focused on front of house customer service experience, interacting with customers picking up & dropping off their clothes, as well as checking in clothes for cleaning. You will be on your feet, interacting with our customers. Your #1 priority will be ensuring a positive customer service experience for our Tide Cleaners’ clientele.

Do you have what it takes?
You must be great with customers, a natural conversationalist that has a consistently positive & upbeat attitude. At the same time, it will be helpful if you are computer savvy and a problem solver. We will provide you with hands on Tide Cleaners training and all of the tools you need to be successful and advance in our company.

Our stores are clean, bright & fresh Our process is completely non-toxic using Green Earth dry cleaning technology (and Tide/Downy products).

Ideal customer service candidate must have:
- Passion for people and a positive attitude
- Team-oriented work ethic
- Ability to think on your feet in a fast paced environment

Essential Job Functions:
- Must be able to perform job tasks on your feet for extended period of time
- Must be able to operate a computer (typing, data entry, processing customer payments)
- Use of fine motor skills when inspecting and detailing in garments

Special Instructions

Please do not send any emails, resumes, or call.

We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.