Customer Service Representative
2 days ago
ABOUT THE CUSTOMER SERVICE REPRESENTATIVE POSITION Our customer service representative, or CSR, will be the friendly first point of contact for our clients. Our CSR willgreet customers over the phone, qualify homeowners in need of service and promptlyschedule service appointments for our talented staff of electricians. The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction. CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES Answer all incoming calls Follow a strict incoming call script and qualifying process Identify and evaluate customers' needs to deliver satisfaction Properly schedule service appointments on Google Calendar Dispatch service calls to electricians Respond to all website requests for service Manage complaints, provide proper solutions and options Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Go the extra mile to engage customers CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS Some proven customer support experience or experience as a client service representative Strong phone administration skills and active listening capabilities Experience with CRM systems and practices Customer orientation and capacity to adapt/respond to different types of characters Exceptional communication and presentation skills Ability to organize, multi-task, prioritize, and control time effectively High school degree
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Customer Service Representative
2 months ago
Minneapolis, United States Kerecis, LLC Full timeThe Customer Service Representative manages customer queries and directs them to the appropriate contact. This position interacts with customers to provide information in response to inquiries about products and services and provides support to Sales Customer Service Representative, Customer Service, Operations Manager, Representative, Business Operations,...
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Customer Service Representative
4 weeks ago
Minneapolis, United States Precoat Metals Full timeAZZ has an exciting opportunity for a Customer Service Representative reporting to the Office Manager at our Minneapolis facility. As a CSR, you will be the face of AZZ, providing an upstanding and personal customer experience. You will develop great Customer Service Representative, Customer Service, Customer Experience, Office Manager, Representative,...
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Customer Service Representative
4 months ago
Minneapolis, United States Edison Electric, Inc. Full timeAbout the Customer Service Representative Position Our customer service representative, or CSR, will be the friendly first point of contact for our clients. Our CSR will greet customers over the phone, qualify homeowners in need of service and promptly schedule service appointments for our talented staff of electricians. The best...
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Customer Service Representative
7 days ago
Minneapolis, United States Advent Talent Group Full timeAdvent Talent Group is seeking a skilled Customer Service Representative to join our client in a fast-paced call center environment. The ideal candidate will handle incoming calls, chats, and emails, providing exceptional customer support and resolvi Customer Service Representative, Customer Service, Representative, Talent, Retail, Staffing
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Customer Service Representative
4 weeks ago
Minneapolis, United States Danfoss LLC Full timePrimary contact for the customer and provide timely information to them. Deploy a pro-active approach with our customers via email, phone, and some customer portal updating to assist them in their inquiries. Manage customer orders, ensuring they are Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Skills
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Customer Service Representative
1 week ago
Minneapolis, Minnesota, United States PostScan Mail Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at PostScan Mail. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key...
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Customer Service Representative
2 weeks ago
Minneapolis, Minnesota, United States Dbsrepair Full timeAbout DBSDBS is a regional leader in basement waterproofing, foundation & crawl space repair, concrete repair, basement finishing, and whole-home energy solutions.Our PurposeWe create lasting relationships with our customers while providing permanent home performance solutions.The RoleWe are seeking a Customer Care Representative to join our growing team. As...
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Customer Service Representative
1 week ago
Minneapolis, Minnesota, United States EssilorLuxottica Full timeJob Title: Customer Service RepresentativeEssilorLuxottica is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key...
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Customer Service Representative
2 days ago
Minneapolis, Minnesota, United States Avenica Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication channels.Key...
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Customer Service Representative
4 weeks ago
Minneapolis, Minnesota, United States The Ash Group Full timeJob Title: Customer Service RepresentativeJob Summary:The Ash Group is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support and processing financial transactions with a high level of quality.Key Responsibilities:Respond to customer...
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Customer Service Representative
3 weeks ago
Minneapolis, Minnesota, United States Domino's Pizza LLC Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a welcoming and engaging...
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Customer Service Representative
1 month ago
Minneapolis, Minnesota, United States Edison Electric, Inc. Full timeAbout the Customer Service Representative PositionAt Edison Electric, Inc., we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our clients, you will play a critical role in delivering exceptional service standards and sustaining high customer...
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Customer Service Representative
2 weeks ago
Minneapolis, Minnesota, United States Veitusa Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Veitusa. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...
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Customer Service Representative
2 months ago
Minneapolis, United States Kerecis LLC Full timeJob Type Full-time Description Summary: The Customer Service Representative manages customer queries and directs them to the appropriate contact. This position interacts with customers to provide information in response to inquiries about products and services and provides support to Sales Operation team and Salespeople. The Customer Service Representative...
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Customer Service Representative
2 weeks ago
Minneapolis, Minnesota, United States RTA US Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at RTA US. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, scheduling medical appointments, and adhering to our workflow tools and procedures.Key ResponsibilitiesProvide telephone customer...
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Customer Service Representative
7 days ago
Minneapolis, Minnesota, United States Tide Cleaners Minneapolis Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Minneapolis location.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience for each interaction.Key...
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Customer Service Representative
3 weeks ago
Minneapolis, Minnesota, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...
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Customer Service Representative
5 days ago
Minneapolis, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half is seeking 25 patient-focused Customer Service Representatives to join one of our Fortune 50 healthcare client’s team! Our client is a leader in the healthcare industry, committed to providing cutting-edge solutions and world-class customer service. Are you a motivated, energetic individual with exceptional...
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Customer Service Representative
2 weeks ago
Minneapolis, Minnesota, United States Daikin Full timeJob Title: Customer Service RepresentativeDaikin Applied is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders efficiently, and resolving customer complaints in a timely manner.Key Responsibilities:Field...
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Customer Service Representative
2 weeks ago
Minneapolis, Minnesota, United States Pilgrim Dry Cleaners Inc Full timeCustomer Service OpportunityPilgrim Dry Cleaners Inc is seeking a friendly and outgoing individual to join our customer service team. As a customer service representative, you will be responsible for greeting customers, assisting with orders, and providing excellent customer service.Key Responsibilities:Greet customers and provide a positive first...